Sheraton Puerto Rico Resort & Casino

4.0 star property
Family-friendly hotel with 4 restaurants, near Distrito T-Mobile

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Photo gallery for Sheraton Puerto Rico Resort & Casino

Beach nearby, free beach shuttle, beach towels
Exterior
Property amenity
Aerial view
Presidential Suite, 2 Bedrooms, Bay View | View from room
On the shores of San Juan Bay, Sheraton Puerto Rico Resort & Casino offers a family-friendly retreat. Indulge in a body wrap or hot stone massage at the onsite spa, take a dip in one of two pools, and unwind with Brazilian cuisine at one of four restaurants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Casino
  • Spa
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Casino
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 24-hour fitness center
  • Beach towels
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Garden
The current price is $337
includes taxes & fees
$304 per night
Apr 28 - Apr 29

Room options

Available filters for rooms
Showing 21 of 21 rooms

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Bay view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Bay view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
  • Bay view
  • 675 sq ft
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom (View)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • Bay view
  • 1004 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 2 Bedrooms, Bay View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • Bay view
  • 2265 sq ft
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • Bay view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 978 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Balcony, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • Bay view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 675 sq ft
  • Sleeps 4
  • 1 Double Bed

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 978 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
200 Convention Boulevard, San Juan, 00907

What's nearby

  • Distrito T-Mobile - 3 min walk - 0.3 km
  • Puerto Rico Convention Center - 4 min walk - 0.4 km
  • Pan American Pier - 10 min walk - 0.9 km
  • Port of San Juan - 3 min drive - 2.9 km
  • Escambron Beach - 5 min drive - 2.6 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive
  • Free beach shuttle

Restaurants

  • ‪Choices Sheraton - ‬1 min walk
  • ‪Medalla Arena - ‬5 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬5 min walk
  • ‪Pudge’s Pizza - ‬4 min walk

About this property

Sheraton Puerto Rico Resort & Casino

Sheraton Puerto Rico Resort & Casino features a casino and puts you just steps from Sheraton Casino. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Choices, one of 4 restaurants, serves breakfast and dinner. Other highlights include 4 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, Portuguese, Spanish
VISIBILITY

At a glance

Hotel size

    • 503 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 70 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Onsite self parking (USD 20 per night)
    • Onsite valet parking (USD 28 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site

Offsite

    • Free beach shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu
  • Children's games

What to do

  • Free beach shuttle
  • Sportsbook
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • 11 meeting rooms
  • Computer station
  • Conference center (41463 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Casino
  • Full-service spa
  • 18 casino gaming tables
  • 448 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
STAR_OUTLINE

Special features

Spa

Zen Spa Retreat has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.

Dining

Choices - This restaurant serves breakfast and dinner.
The Bay Pool Bar & Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Cafe - Onsite coffee shop. Open daily.
Texas de Brazil - This steakhouse specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 55 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Fitness/yoga classes
    • In-room bottled water
    • In-room coffee
    • Phone calls (may be limited)
    • Pool access
    • Shuttle service

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 16.00 to 38.00 for adults, and USD 12.00 to 19 for children

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night
  • Guests must contact this property in advance to reserve high chairs

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 20 per night
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Self parking costs USD 20 per night
  • Valet parking costs USD 28 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Puerto Rico Casino
Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel Casino San Juan
Sheraton Puerto Rico Hotel Casino
Sheraton Puerto Rico Casino San Juan
Sheraton Puerto Rico Hotel San Juan

Frequently asked questions

Does Sheraton Puerto Rico Resort & Casino offer free cancellation for a full refund?

Yes, Sheraton Puerto Rico Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Puerto Rico Resort & Casino?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Sheraton Puerto Rico Resort & Casino?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 70 lbs per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 20 per night. Service animals are exempt from fees.

Is parking offered on site at Sheraton Puerto Rico Resort & Casino?

Yes. Self parking costs USD 20 per night. Valet parking costs USD 28 per day.

What are the check-in and check-out times at Sheraton Puerto Rico Resort & Casino?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Sheraton Puerto Rico Resort & Casino?

Yes, the 21000 square-foot casino features 448 slot machines and 18 gaming tables. Sportsbook is offered.

What is there to do at Sheraton Puerto Rico Resort & Casino and nearby?

Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Puerto Rico Resort & Casino also has 4 bars, a casino, and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near Sheraton Puerto Rico Resort & Casino?

Yes, there are 4 onsite restaurants, featuring Brazilian cuisine.

Does Sheraton Puerto Rico Resort & Casino have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Sheraton Puerto Rico Resort & Casino like?

Sheraton Puerto Rico Resort & Casino is in Santurce, a short 10-minute walk from Pan American Pier and 17 minutes' walk from Condado Beach. Travelers give top marks for the hotel's prime location.

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Sheraton Puerto Rico Resort & Casino Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Beautiful resort. Not a good option for a solo traveler. My neighbor was about to see right into my room from the balcony. Also bathroom was dirty
Nikkita, 2-night trip

10/10 Exceptional

Great location
Very clean, and great location to city center.
Ginger, 1-night trip

8/10 Very good

Nice place to stay.
Ivan, 1-night trip

10/10 Exceptional

Great place to stay
JUSTIN, 2-night trip

10/10 Exceptional

Loved it
Great and convenient place to stay. Super close to every thing.
Ana, 6-night trip

10/10 Exceptional

My daughter and I had a wonderful stay!
Justin, 2-night trip

8/10 Very good

Excellent location with a nice casino.
Ernest, 1-night trip

10/10 Exceptional

Excellent place to stay! Very close to entertainment and eating places.
Elizabeth, 1-night trip

10/10 Exceptional

Check-in was a breeze. Dining options and entertainment was top-notch as well! We’ll be staying here again.
Luis, 1-night trip

10/10 Exceptional

Great location and service. Second year spending New Year here.
2-night trip

10/10 Exceptional

The hotel and the service was excellent
Carmen, 2-night trip

6/10 Good

It was very expensive .. I didn’t feel like it was good not for the price … drinks were really expensive too
Jane, 4-night trip

10/10 Exceptional

Great location
Zoribel, 4-night trip

8/10 Very good

Over priced Older property Convenient location Nice staff
Alan, 1-night trip

10/10 Exceptional

Had a blast
Jusn, 4-night trip

10/10 Exceptional

Located within 15 minutes of all the main attractions we were interested in exploring. Great sushi bar. Great staff
Michael, 3-night trip

6/10 Good

The room was dusty, hair all over bathroom . No extra sheets or pillows for pull out bed . Paid $800 for a suite but overall disappointed this round . The pool area and gym were very nice compared to other hotels . Carlos at the poil bar was very nice .
Belinda, 1-night trip

10/10 Exceptional

Convenient to the convention center and the T-Mobile center. Great pool. Staff was great.
Matthew, 4-night trip

10/10 Exceptional

Simply Perfect!
Everything was so lovely. The room, the service, the area. It was perfect! My wife really enjoyed her birthday weekend.
Leslie, 3-night trip

10/10 Exceptional

The hotel and staff were amazing. Very friendly
Daniele Gina, 3-night trip

8/10 Very good

Very nice with a view nice pool
Paige, 3-night trip

10/10 Exceptional

Wonderful property with lots of activities and restaurants, cafes on site. Amazing in-room 24-hr dining service. The coffee shop is also open until 12am, which was really nice. Clean rooms. We could watch the New Year Fireworks from the pool deck. Complimentary shuttle to Old San Juan.
Jui Shailesh, 7-night trip

10/10 Exceptional

Great location. Beautiful views.
Freddie Irizarry, 1-night trip

10/10 Exceptional

Great resort and close to all the action!
Lakiah, 3-night trip

10/10 Exceptional

Loved it
Anthony, 4-night trip