Andaz Macau features a free water park and puts you within a 15-minute walk of Cotai Strip. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A lazy river, a 24-hour fitness center, and a garden are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Cotai West Station is 5 minutes and Lotus Station is 9 minutes.
Hong Kong International Airport (HKG) - 58 min drive
Zhuhai Station - 18 min drive
Cotai West Station - 5 min walk
Lotus Station - 9 min walk
Pai Kok Station - 12 min walk
Restaurants
Jin Yue Xuan - 12 min walk
Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 19 min walk
星巴克 - 14 min walk
TDR - 12 min walk
Hiro Ramen - 12 min walk
About this property
Andaz Macau
Andaz Macau features a free water park and puts you within a 15-minute walk of Cotai Strip. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A lazy river, a 24-hour fitness center, and a garden are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Cotai West Station is 5 minutes and Lotus Station is 9 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
DONE
Hotel size
715 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free covered onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Free water park access
Lazy river
Art supplies
Bed rails
Lifeguard on site
What to do
Access to nearby outdoor pool
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Garden
24-hour fitness center
An indoor pool
Free water park
Lazy river
Waterslide
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 47
Hardwood flooring in room
Room amenities
Be entertained
65-inch flat-screen TV
Digital TV channels
Pay movies
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Andaz Kitchen - Onsite restaurant.
Andaz Bar - Onsite bar. Open daily.
Andaz Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: HKD 1000 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 261.8 for adults and HKD 130.9 for children
Renovations and closures
The following facilities will be closed during November, December, January, February, March, and April:
Water park
Children & extra beds
Rollaway beds are available for HKD 446.2 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Also known as
Andaz Macau Hotel
Andaz Macau Cotai
Andaz Macau Hotel Cotai
Frequently asked questions
Does Andaz Macau offer free cancellation for a full refund?
Yes, Andaz Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Andaz Macau ?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Andaz Macau ?
Sorry, pets aren't allowed.
Is parking offered on site at Andaz Macau ?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Andaz Macau ?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Andaz Macau ?
No, this hotel doesn't have a casino, but Galaxy Macau Casino (10-min walk) and Venetian Macao Casino (17-min walk) are both nearby.
What is there to do at Andaz Macau and nearby?
Andaz Macau has a lazy river and a 24-hour fitness center, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Andaz Macau ?
Yes, there's an onsite restaurant, Andaz Kitchen.
What's the area around Andaz Macau like?
Andaz Macau is a short 5-minute walk from Cotai West Station and 12 minutes' walk from Cotai Strip.
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Andaz Macau Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
May 28, 2025
Excellent hotel.
Joy
Joy, 2-night trip
10/10 Exceptional
Apr 7, 2025
Definitely will stay again next time!
We were traveling with a 6-mo baby - and the experience was very good. The hotel provided all the baby amenities. It was a very nice stay - highly recommend!
Eileen
Eileen, 2-night trip
10/10 Exceptional
Apr 23, 2025
Kids friendly hotel
Very kids friendly and the hotel room came with lots of complimentary items for kids and family. They even set up a tank for my kids inside the room which is more interesting than a baby cot.
Celia Sie Ah
Celia Sie Ah, 1-night trip
10/10 Exceptional
Jan 22, 2025
Beautiful place and service
arnaud
arnaud, 3-night trip
10/10 Exceptional
Feb 1, 2025
Excellent services and nicely designed hotel. Totally worths what you pay for.
John Y. Y.
John Y. Y., 2-night trip
10/10 Exceptional
Dec 22, 2024
Great facilities, all staff are very nice and friendly.
Kwok Hung
Kwok Hung, 2-night trip
10/10 Exceptional
Oct 18, 2024
Affordable great hotel
Kwok Wai
Kwok Wai, 9-night trip
10/10 Exceptional
Jan 7, 2025
This is my 5th time staying in this hotel. The service is really good, staff went above and beyond. The room amenities are very nice as well. It is very clean and I enjoyed my stay.
wai ting priscilla
wai ting priscilla, 1-night trip
10/10 Exceptional
Oct 27, 2024
Kids friendly and nice restaurant
JEAN PIERRE
JEAN PIERRE, 1-night trip
10/10 Exceptional
Dec 29, 2024
The bedding and quilt are so so good! I can sleep till morning!
Hing
Hing, 1-night trip
10/10 Exceptional
Nov 10, 2024
Excellent stay
Excellent stay at this hotel. Staff were helpful, professional and welcoming.
The complementary sandals in the room for adults and our child was a nice touch.
Definitely will stay again in the future.
Richard
Richard, 1-night trip
10/10 Exceptional
Jul 21, 2024
Everything at this hotel was so clean and all staff are very kindness and hospitality.
J
J, 1-night trip
8/10 Very good
Oct 12, 2024
Good place
Excellent service and new
lai man
lai man, 1-night trip
10/10 Exceptional
Jan 9, 2025
Clean environment and friendly staff. I asked for a room with a better view and they gave it to me immediately. Housekeeper Li Li gave me small gifts everyday to help me sleep. I lost my Asus Rog Ally but they helped me find it.
Hao
Hao, 2-night trip
10/10 Exceptional
Nov 1, 2024
Everything is perfect. Service was excellent. Like the welcome gifts.
Angelia Lee Choo
Angelia Lee Choo, 3-night trip
10/10 Exceptional
May 23, 2024
Great experience in both service and facilities.
Grace
Grace, 2-night trip
10/10 Exceptional
Nov 3, 2024
Great Experience
excellent hotel, glad that I have chosen this one. It is new and clean, with welcome drinks, snack, staff are nice and work systematically. It is under the Galaxy group so it is resourceful. Highly recommended.
Po Ling
Po Ling, 2-night trip
10/10 Exceptional
Mar 8, 2025
The aircon is either too cold or too hot, when we turned to 22 it is a bit hot then too cold after a while when we turned it to 21st
Keith
Keith, 1-night trip
10/10 Exceptional
Dec 6, 2024
The shower place design is so stupid, the floor in the toilet almost get wet after each shower
Wai Ip
Wai Ip, 1-night trip
10/10 Exceptional
Jul 28, 2024
Just perfect.
Verified traveler
3-night trip
10/10 Exceptional
Sep 23, 2024
All of them are very kind and helful.
Cleaning is also wonderful and for baby , they supplied for baby products. But there is not enough restaurants nearby. Breakfast was nice but there are long que to enter and wait for coffee.
Sangchul
Sangchul, 2-night trip
10/10 Exceptional
Apr 4, 2025
I guess the Best hotel in Macau so far!
Well, there are a lot to say!
First, The checkin is smooth and no waiting for the room plus you have a lounge for ALL resident to have some refreshment while waiting. The receptionist is really kind and helpful, which would ask you things of your journey; not those indifferent staff.
For the room, it has a free mini-bar (and a whole pack of snacks) and very decent amenities which are incomparable from other hotel!! They provided you with steam mask and glasses wipe while you are out, with filled amenities which is quite caring. Everything so far so good!
Important things to be noticed:
-All Room with Balcony must located on 8/F, which is lowest among all residents rooms.
Checkin Lobby on 6/F.
-Room have earplugs provided, Shaver and shower cap etc.
-Swimming Pool is around 15m (officially claimed 19m) for swim as there is few meters that are too shallow to swim. There are around 6-8 people at the time of 9-930pm.
-Gym room have adequate equipments for training, not only dumbbells and running machine.
-Checkin slightly Earlier (14:00-14:30) during holiday to prevent long quene.
Tsz Hong
Tsz Hong, 1-night trip
10/10 Exceptional
Sep 1, 2024
One of my best experience of staying in a hotel. I do love it. Special thanks to the lady whom help us to check in. Another girl, Jacqueline whom serve us at Andaz Kitchen for our dinner was also very good.