10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000
What's nearby
Marrakech Museum - 5 min walk
Le Jardin Secret - 8 min walk
Jemaa el-Fnaa - 11 min walk
Bahia Palace - 15 min walk
Majorelle Garden - 6 min drive
Getting around
Menara Airport (RAK) - 25 min drive
Marrakech Central Station - 24 min drive
Airport shuttle (surcharge)
Restaurants
Chez Lamine - 9 min walk
Nomad - 6 min walk
Café Chez Chegrouni - 9 min walk
Café des Épices - 5 min walk
Le Jardin - 8 min walk
About this property
Riad Karmela
When you stay at Riad Karmela, you'll be within a 10-minute drive of Jemaa el-Fnaa and Majorelle Garden. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs, or reflexology. Other highlights include 3 bars/lounges, a sauna, and a steam room. Fellow travelers love the helpful staff.
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 12:30 PM
Contactless check-out available
Special check-in instructions
Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) not allowed
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Offsite parking nearby (EUR 3 per day)
Street parking available
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning
3 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
3 buildings/towers
Built in 1800
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Full-service spa
Sauna
Steam room
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Karmela has 2 treatment rooms. Services include massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
Dining
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 15 per vehicle (one-way)
Parking
Parking is available nearby and costs EUR 3 per day
Pool, spa, & gym (if applicable)
Guests under 5 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards, debit cards and cash.
Also known as
Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech
Frequently asked questions
Does Riad Karmela offer free cancellation for a full refund?
Yes, Riad Karmela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Riad Karmela?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riad Karmela?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Riad Karmela?
Yes, an airport shuttle is available. The charge is EUR 15 per vehicle one-way.
What are the check-in and check-out times at Riad Karmela?
Check-in start time: noon; Check-in end time: midnight. Check-out time is 12:30 PM. Contactless check-out is available.
Is there an onsite casino at Riad Karmela?
No, this riad doesn't have a casino, but Casino de Marrakech (6-min drive) and Le Grand Casino de la Mamounia (7-min drive) are both nearby.
What is there to do at Riad Karmela and nearby?
Riad Karmela has 3 bars and a spa, as well as a steam room and a garden.
Are there restaurants at or near Riad Karmela?
Yes, there's an onsite restaurant that offers Moroccan cuisine.
What's the area around Riad Karmela like?
Riad Karmela is in Medina, a short 11-minute walk from Jemaa el-Fnaa and 5 minutes' walk from Marrakech Museum.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 5, 2024
Hong
Hong, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Short and sweet
We had one lovely night here as we arrived from a tour bus and left the following morning for our plane but it was a very comfortable night. The staff were really helpful and friendly and the location in the heart of the Medina is great. Wish we could have stayed longer.
Bruce
Bruce, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Great hospitality
Antonio
Antonio, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2024
Great staff from the front desk and the cleaners . Felt welcomed from the start . Really nice people
Moti
Moti, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 14, 2024
We stayed at the Riad for three nights with my two year old. The staff were very helpful and couldn’t do enough for us- we were made to feel very welcome and felt at home. The transfer from the airport was easy and quick and the driver munir was very friendly and helpful. All reception staff were great and always happy to help, my son was made to feel welcome and staff were great with him! The breakfast was nice and varied. We stayed in the suite with private terrace and enjoyed our stay throughly and would book again without a doubt. The Riad is nestled in the old town so taxis are hard to get you may need to walk a little to get one however tuk tuks are readily available and can be arranged via reception.
Good value for money and the riad it self is decorated nicely and very spacious.
Aqsa
Aqsa, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 30, 2024
Service/Facilities were not on par with the daily room rate charged - low in terms of value.
Staff were available for help, but were cold and at times rude. My family and I did not feel comfortable with the interactions (and we visited 8 cities and hotels- mostly Riads/Dars during our 2 week trip to Morocco)
Breakfast was a disappointment. Slim pickings and did not feel they were freshly prepared. Omlettes ordered took 20 mins. to deliver. No smile on faces of staff.
AC was barely able to keep up with the Marrakesh Aug heat, was comfortable at nights but was uncomfortable to stay in the room during afternoons, even with AC on.
Location is deep inside the old city, and a minimum walk time of 15 mins needed to access cars. The property charges for handcarts to bring/dispatch bags to locations accessible by cars. On the other hand, the location is walkable from/to places of interest in the medina.
Property may not be right nor families, as staff was intolerant to noises created by/due to children in just the one instance it happened (compared to experience in 7 others Roads/Dars/hotels)
Sumit
Sumit, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Wonderful riad, quirky but really cool design. Our apartment had a private roof terrace which was just lovely. The staff members are polite and super helpful. Breakfast was included and offered a decent spread. All together, a wonderful experience!
Adebisi
Adebisi, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
The best riad i have stayed in
Patricia
Patricia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 15, 2024
Very clean and super friendly team
Sarah
Sarah, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Rustic and design boutique hotelin the meiddle of the Medina. Wonderful staff, very quiet and relaxing. Excellent experience. Wonderful staff!
Carla Maria Teodoro
Carla Maria Teodoro, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
I got in late and was greeted by the hotel staff at my taxi. I was upgraded to the Hassan suite and was very pleased with the accommodations and the hotel environment and staff. I enjoyed the personal guide Aziz who showed me a memorable experience. The rooftop breakfast was excellent. When I return I will be staying there. Thank You staff for your hospitality.
Ramirez
Ramirez, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 20, 2024
Great stay!
Manfred
Manfred, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 19, 2024
We only stayed for one night and besides the harassment we encountered by some young men not related to the riad as we walked from the parking lot, the riad offered some peace and tranquility. If you come with a car be aware of the fact that there is no parking on site, you will have to park your car and walk inside the medina to get to the riad. The parking attendants are a bunch of young men who will tell you that GPS does not work in the medina, they will start walking to escort you to the riad even if you don't request this, only to demand you tip them at the end. They are very aggressive and it's almost impossible to shake them off. Needless to say if you don't tip them the amount that they think is reasonable they will harass you and cause undue stress. Once you enter the riad though it's pretty serene and our room was very quiet despite being on the ground floor. The riad has a restaurant on the rooftop where you could have lunch/dinner and it's the same place where breakfast is served. Don't waste your time eating here for lunch/dinner, the food was mediocre at best. Breakfast was ok, buffet style, nothing special.
fellipe
fellipe, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
Had a lovely stay at Riad Karmela the staff are nothing short of fantastic and I felt very comfortable and well catered to. Nothing but praise for the Riad and the hosts. Love it!
Ikraam
Ikraam, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 27, 2024
Man
Man, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
Amazing staff! So helpful. Worth using them for airport transport as the area they are in is only accessible by car in one specific spot. Easy walk to the big market.
Mackenzie
Mackenzie, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 31, 2024
Farzaneh
Farzaneh, 5-night trip
Verified Expedia guest review
10/10 Exceptional
May 8, 2024
Very sweet riad. Well appointed. Service was lovely.
Angela
Angela, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 2, 2024
Elaine
Elaine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 2, 2024
A wonderful calm space in the chaos of the medina
Kerry
Kerry, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
May 2, 2024
The space is charming as a collection of homes turned into two neighboring properties, hidden way in the middle of the busy market of old town. It’s great as you can walk a few minutes to many of the tourist sites (Madrassa Ben Youseff, Secret Garden, etc). The staff will also arrange any trips, taxis or other outings you might want.
But the real highlight is the hospitality—I arrived with two sprained ankles after tripping in Tangier. After the welcome tea and cookies shared with all guests, Amine additionally brought me a bag of ice and two ointments for my legs. He also got us set for dinner on the premises so I didn’t need to go out (something we had originally declined). This was just day one—from there Amine and Omar did everything they could to help us enjoy our stay despite my injury. I can’t thank them all enough! I will absolutely recommend to anyone traveling to Marrakech—it is invaluable to stay with kind, caring people when traveling abroad and running into difficult challenges
Lauren
Verified Expedia guest review
6/10 Good
Apr 12, 2024
Exotic in heart of the Souk
This traditional Morrocan hotel was extremely comfortable and the staff was welcoming and helpful at every turn…once one gets there. It is truly in the heart of the massive Souk, and one must desire and be prepared for a unique cultural experience of this traditional area in order to get safely ensconced in the room. The room/suite itself was lovely, quiet, and comfortable.
Sarah
Sarah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 28, 2024
Absolutely great stay!! Staff is fantastic! Right in the heart of Medina.
John
John, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 26, 2024
The Riad well positioned in the Medina and is beautifully decorated in the traditional Moroccan style. The bedroom, the buffet breakfast and lunch/dinner dining options were very good. But above all, the reason I have given the 5 star rating is because of the hotel staff. They went above and beyond and offered the best service I have experienced. Always available, always attentive and always considerate. Thank you Amine, Fatima and all the other members of staff who made our stay wonderful and truly memorable.
Tanmert! Choukran!