Staff is super friendly and kind. We were disappointed that notification of the pool being closed was not provided, as we booked specifically for the pool. We also had a constant sense of unease as every night we were there, car windows were broken in the parking lot, despite a police sky camera and lights in the parking lot. We dreaded going out to our rental car every day to see if it made it through the night. Today, we found our window was cracked, but not broken. And it seems that PD doesn't really have any concerns about it. It's a nice place in a nice location, but really watch your vehicle and don't leave anything in it if you stay.