Quest Newcastle West puts you within a 15-minute drive of Newcastle Beach and Lake Macquarie. Other highlights include a fitness center, and apartments offer flat-screen TVs and microwaves. Fellow travelers love the helpful staff.
Languages
English
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 1.65 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Property amenities
Internet
Free WiFi
Parking and transportation
Uncovered self parking on site (AUD 35 per day)
Wheelchair-accessible parking available
Limited onsite parking
Family friendly
Cribs (infant beds): AUD 5.0 per night
Food and drink
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker
Water dispenser
Toaster
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 45.0 per night
Bathrooms
Shower
Shampoo
Free toiletries
Hair dryer
Towels provided
Soap
Toilet paper
Entertainment
43-inch flat-screen TV with digital service
Netflix
Streaming services
TV in a common area
Outdoor areas
Barbecue grill
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Business center
Desk
Conference space
Climate control
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
Concierge services
Limited housekeeping
Safe
Iron/ironing board
Luggage storage
Blackout drapes/curtains
Safe at front desk
Vending machine
Banquet hall
Front desk (limited hours)
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
78 rooms
Built in 2017
Fees & policies
Refundable deposits
Deposit: AUD 200.00 per stay
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.65 percent
Children & extra beds
Cribs/infant beds are available for AUD 5.0 per night
Rollaway beds are available for AUD 45.0 per night
Parking
Uncovered self parking costs AUD 35 per day
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Surcharges apply for use of the sofa bed in the guestrooms.
Also known as
Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West
Frequently asked questions
Does Quest Newcastle West offer free cancellation for a full refund?
Yes, Quest Newcastle West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Newcastle West?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quest Newcastle West?
Yes. Self parking costs AUD 35 per day. Parking spots may be limited.
What are the check-in and check-out times at Quest Newcastle West?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Quest Newcastle West and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Quest Newcastle West like?
Quest Newcastle West is a short 2-minute walk from Newcastle Interchange Station and 18 minutes' walk from Newcastle Civic Theater.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 3, 2024
Louie
Louie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Staff, hotel and location were all great!!
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Great stay - shame it was only one night
We got put in Room 401, a two bedroom apartment in the tower (so the lift doesn’t go all the way) which was amazing. Huge and very well appointed, and super clean. The bed was the most comfortable I’ve ever slept in. The hotel is not in the best part of town but it’s right opposite the light rail interchange so really easy to get about.
Sacha
Sacha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Manjula
Manjula, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
The property and service were excellent. Very convenient for public transport (right across from train/bus services). Didn't see any dining or cafe options which was a shame when arriving late in the evening.
Esther
Esther, 1-night trip
Verified Wotif guest review
8/10 Very Good
Sep 20, 2024
It was in a close enough location to CBD and Darcy St but there needs to be a better option for parking for us out of towners!
Douglas
Douglas, 2-night trip
Verified Wotif guest review
8/10 Very Good
Sep 15, 2024
The room was clean and tidy and a nice space to relax in
Shane
Shane, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Great Hotel
Quests are best !
Tim
Tim, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 24, 2024
Maria
Maria, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 19, 2024
The Staff were so friendly and welcoming. Also... your bathrooms were beautifully maintained :0). We will be back! Thank you.
Tina. Megasealed Newcastle.
Tina
Tina, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Very friendly staff, property was clean and well presented
Ivan
Ivan, 1-night trip with friends
Verified Wotif guest review
10/10 Exceptional
Aug 18, 2024
Very nice, spacious renovated rooms. A good stay
Jamie
Jamie, 2-night business trip
Verified Wotif guest review
10/10 Exceptional
Aug 4, 2024
Very friendly and helpful staff that helped with dining options and local knowledge. Close to light rail which gave access to other parts of Newcastle. There’s a lot of building in the area which restricts some pedestrian access was travelling with people with mobility issues.
Comfortable stay, would recommend.
Catherine
Catherine, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
Aug 2, 2024
Great accomodation. We had a 2 bedrooms appartment and it was spacious, clean, beds were comfy and staff was friendly.
Parking is very limited around but you can pay a supplement to park in reserved gated or ungated parking.
Ivane
Ivane, 1-night trip with friends
Verified Wotif guest review
10/10 Exceptional
Jul 31, 2024
Nitaa
Nitaa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
Loved our time here and can’t wait for our next visit. Thank you so much for a wonderful stay. 💖🙏
Meredith
Meredith, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
Sasha
Sasha, 2-night trip
Verified Wotif guest review
10/10 Exceptional
Jun 21, 2024
Great place to stay the rooms are fresh and comfortable
Scott
Scott, 2-night business trip
Verified Wotif guest review
10/10 Exceptional
Jun 19, 2024
Amalia Jesica
Amalia Jesica, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 10, 2024
Lovely old building, comfortable bed, clean room. Excellent service.
Kerrie
Kerrie, 1-night romance trip
Verified Wotif guest review
8/10 Very Good
Jun 3, 2024
Tassie tourist Mainland road trip
nice and close to the beach front and other facilities,
we were in a ground floor apartment which was just below ground level, it did seem to have a damp smell in the room. Everything else seemed good.