Pizzeria Don Chisciotte di Amato Alberto - 7 min walk
Bar Ulma - 5 min walk
Pasticceria Bar Leonardi - 2 min walk
About this property
Mercure Siracusa Prometeo
Take in the views from the rooftop terrace when you stay at Mercure Siracusa Prometeo. Guests can visit the spa to indulge in massages, facials, or body scrubs, and Dionisio Bistrot serves dinner. Other highlights include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
93 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (EUR 10 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Personal watercraft (motorized)
Bicycle rentals nearby
Hiking/biking trails nearby
Skiing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Ski storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
24-hour fitness center
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Dining
Dionisio Bistrot - This restaurant serves brunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 5.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 7 to 18 per person
Airport shuttle service is offered for an extra charge of EUR 90 per vehicle
Renovations and closures
The property is closed between December 20 and January 12.
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 30.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 10 per day
Policies
This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number IT089017A1HWAYLUVH
Also known as
Mercure Siracusa
Mercure Siracusa Prometeo
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Hotel Syracuse
Mercure Siracusa Prometeo Syracuse
Hotel Mercure Siracusa Prometeo Sicily/Syracuse, Italy
Mercure Hotel Syracuse
Mercure Siracusa Prometeo Syr
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Syracuse
Mercure Siracusa Prometeo Hotel Syracuse
Frequently asked questions
Is Mercure Siracusa Prometeo currently open?
The property is closed between December 20 and January 12.
Does Mercure Siracusa Prometeo offer free cancellation for a full refund?
Yes, Mercure Siracusa Prometeo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Siracusa Prometeo?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Siracusa Prometeo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Siracusa Prometeo?
Yes. Self parking costs EUR 10 per day.
Is airport shuttle service offered by Mercure Siracusa Prometeo?
Yes, an airport shuttle is available. The charge is EUR 90 per vehicle.
What are the check-in and check-out times at Mercure Siracusa Prometeo?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Siracusa Prometeo and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mercure Siracusa Prometeo also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near Mercure Siracusa Prometeo?
Yes, there's an onsite restaurant, Dionisio Bistrot.
What's the area around Mercure Siracusa Prometeo like?
Mercure Siracusa Prometeo is a short 5-minute walk from Roman Amphitheatre of Syracuse and 5 minutes' walk from Catacombs of St. John.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 4, 2024
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
andre
andre, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 21, 2024
Syracusa Hotel Review
The hotel is nice but is on the norther outskirts of the town in a mainly residential area. I was looking forward to using the gym and sauna but the gym was poorly stocked and the sauna could only be used as part of a spa package minimum of €40 per time so that was a let down and not in the description. Breakfast was very good with a range of choices and the 6th floor pool was nice to have for a late afternoon chill out after touring in the day.
Michael
Michael, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Nice hotel. Comfortable and clean. Great staff.
WiFi is not good. I selected this hotel because it advertised high-speed internet which I needed for a business meeting. It was terrible- I could not open some necessary pages. I had Zoom with no camera to reduce bandwidth and the transmission was still “garbled” both ways.
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 16, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 25, 2024
Mary
Mary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2024
The staff was very very helpful. Sylvia , Umberto and Simon.
Philippe
Philippe, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
The property is a little out of town but, there are buses you can catch and its only a 20min walk in. The pool was lovely and the bar staff were excellent! Great cocktails!
Beds very comfortable.
Paul
Paul, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 15, 2024
Large comfortable room. Poor space around the pool. Expensive drinks. Poor breakfast. Good position but a bit out from the town.
Helen
Helen, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2024
Very good hotel: perfectly located, clean and safe. We enjoyed breakfasts on the roof top terrace.
Elena
Elena, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
Extremely good location near the archaeological park. Very helpful staff.
Angela
Angela, 7-night trip
Verified Expedia guest review
8/10 Very Good
Sep 7, 2024
Overall this is a great hotel, we really enjoyed being able to use the pool. It is about a 25 min walk to the square but it is downhill. I would stay here again.
Caitlyn
Caitlyn, 3-night trip with friends
Verified Expedia guest review
6/10 Good
Sep 3, 2024
Would not choose again and if information was clearer about property and vicinity
Mark
Mark, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 30, 2024
Zofia
Zofia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Lovely staff, wide range for breakfast including Sicilian delicacies and a great rooftop pool and bar. Quite far out from Ortigia (30 minute walk).
Leanne
Leanne, 1-night family trip
Verified Expedia guest review
4/10 Fair
Aug 5, 2024
The room was very noisy and felt old and in.need of refurbishment. Every sound from rooms above and on the same floor could be heard despite the room being advertised as soundproofed.
John
John, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2024
Caroline
Caroline, 3-night trip
Verified Expedia guest review
2/10 Poor
Jun 16, 2024
Our room had bedbugs and I was bitten about 50 times. It's ruined our vacation. We spent all day doing expensive laundry rather than enjoying Syracuse. The hotel offered to change rooms but no compensation for the cost of the laundry, suffering or lost time. I'm likely going to have scars from this. It's truly awful. AVOID
Update: to rectify the situation they offered loyalty points for a future stay, which I refused. They gave me a refund of $115 instead, which was for 1 night, plus a couple of free meals at the hotel bar. Laundry cost 60E plus several hours in the heat. Not worth it.
Claudia
Claudia, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 25, 2024
Luz
Luz, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 29, 2024
Within easy walking distance to train station, historical ruins across the road and ortigia old town 15 minutes walk very quiet hotel and very helpful front desk staff
Sandra
Sandra, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 28, 2024
Vinit
Vinit, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 16, 2024
Very friendly staff and convenient location.
Dr Janine
Dr Janine, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 18, 2024
Absolutely superb staff from top to bottom
Michael
Michael, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2023
Great stay. Directly across the street from the archeological site and about a mile from the old section of Syracuse. The only thing it lacked was onsite, self-serve laundry facilities. Great roof top pool
Lawrence
Lawrence, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2023
Very large room. Excellent breakfast, courteous staff especially Umberto