4/10 Fair
Dec 3, 2024
don't stay here!!!
On arrival desk person assisted with problem of credit card Left for work early monday back 8pm+ room not serviced went to desk told 'not requested and if no answer when knock they do not enter' took towels to desk to change for clean ones. tues 8am requested room service returned 8pm+ not done again took towels to desk for clean ones night person did not believe it was requested and called am clerk to verify then offered to allow me to have clean room for the night, leave my items in the original room and keep the key. What kind of solution is that???!!! I feel that I should have credit of one night for the inconvenience and no service. Talking to them on any problem gets no where Also unit needs inspection by Choice Hotels chain as there are necessary repairs ie exit sign hanging by wires outside
Eileen
Eileen, 3-night business trip
Verified Hotels.com guest review