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Palais Sheherazade & Spa

5.0 star property
Luxury riad in Fes with 2 restaurants and spa

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Photo gallery for Palais Sheherazade & Spa

Indoor pool, outdoor pool
2 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Interior
Ambassador Suite | Living area | Flat-screen TV
Ambassador Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
In the heart of Fes El Bali, Palais Sheherazade & Spa offers an enchanting retreat. Enjoy a rejuvenating body treatment at SSPA FES ANNE SEMONIN spa and take in breathtaking views from the rooftop terrace or indulge in Moroccan cuisine at one of two restaurants. With free continental breakfast, coffee shop/cafe, garden, and pools to unwind by - it's no wonder previous guests have praised this luxury boutique riad.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Free breakfast
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Steam room
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Train station pick-up service

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
$175 nightly
The total price is $202
Jun 3 - Jun 4
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Senior Suite

Senior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Senior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Separate bedroom
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Vizir

Suite Vizir | Living room | Flat-screen TV

Suite Vizir

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Separate bedroom
  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ambassador Suite

Ambassador Suite | Living area | Flat-screen TV

Ambassador Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 592 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite

Royal Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Royal Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
  • 1022 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Separate bedroom
  • Resort view
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
23 Arsat Beniss Douh, Medina, Fes, 30200

What's nearby

  • Blue Gate - 8 min walk - 0.7 km
  • Place Bou Jeloud - 10 min walk - 0.9 km
  • Zaouia Sidi Ahmed Tijani - 13 min walk - 1.1 km
  • Royal Palace - 3 min drive - 1.8 km
  • Borj Fez Mall - 3 min drive - 2.2 km

Getting around

  • Fes (FEZ-Saiss) - 31 min drive
  • Fes Station - 9 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Le Tarbouche - ‬11 min walk
  • ‪Fondouk Bazaar - ‬12 min walk
  • ‪The Ruined Garden - ‬7 min walk
  • ‪Chez Rachid - ‬8 min walk
  • ‪Cinema Café - ‬7 min walk

About this property

Palais Sheherazade & Spa

Take in the views from the rooftop terrace when you stay at Palais Sheherazade & Spa. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or hydrotherapy, and Gastronomique marocain, one of 2 restaurants, serves Moroccan cuisine. Other highlights at this luxurious riad include an indoor pool, an outdoor pool, and a poolside bar.

Languages

Arabic, English, French, Spanish

At a glance

DONE

Hotel size

    • 24 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MAD 20 per day)
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle*
    • Train station pick-up on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Steam room
  • Traditional architecture

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the riad's full-service spa, SSPA FES ANNE SEMONIN. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Gastronomique marocain - This restaurant specializes in Moroccan cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 41.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Christmas Eve (December 24) Gala Dinner per adult: MAD 400.00
  • New Year's Eve (December 31) Gala Dinner per adult: MAD 1200
  • New Year's Eve (31 December) Gala Dinner per child: MAD 600 (up to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge

Parking

  • Self parking costs MAD 20 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Palais Sheherazade
Palais Sheherazade Fes
Palais Sheherazade Hotel
Palais Sheherazade Hotel Fes
Riad Sheherazade Fes
Riad Sheherazade Hotel Fes
Palais Sheherazade & Spa Fes
Palais Sheherazade & Spa Riad
Palais Sheherazade & Spa Riad Fes

Frequently asked questions

Does Palais Sheherazade & Spa offer free cancellation for a full refund?

Yes, Palais Sheherazade & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palais Sheherazade & Spa?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Palais Sheherazade & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palais Sheherazade & Spa?

Yes. Self parking costs MAD 20 per day. Parking spots may be limited.

Is airport shuttle service offered by Palais Sheherazade & Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Palais Sheherazade & Spa?

Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Palais Sheherazade & Spa and nearby?

Palais Sheherazade & Spa has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Palais Sheherazade & Spa?

Yes, there are 2 onsite restaurants, featuring Moroccan cuisine.

What's the area around Palais Sheherazade & Spa like?

Palais Sheherazade & Spa is a short 8-minute walk from Bou Inania Madrasa and 8 minutes' walk from Blue Gate.

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Palais Sheherazade & Spa Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Taxi
Palace
Vat

Reviews

10/10 Exceptional

I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure.
Georgia, 3-night trip

10/10 Exceptional

This place is a treasure!
Georgia, 3-night trip

10/10 Exceptional

Beautiful building , mosaic , tiles etc
sara, 3-night trip

10/10 Exceptional

Truly this is a gem in Morocco!
Georgia, 3-night trip

10/10 Exceptional

Everyone’s is super helpful and nice!! This is a perfect place to stay, it’s right next to the Medina!! I’ll be coming back soon! :) just wish I had more time to enjoy all the perks of this hotel!!
Javier, 2-night trip

10/10 Exceptional

This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.
Georgia, 1-night trip

6/10 Good

This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience.
Sarita, 2-night trip

10/10 Exceptional

excellent service
Karl, 3-night trip

4/10 Fair

Palace in ruins

This was a magnificent palace but today is a wreckage
JOSE E, 1-night trip

8/10 Very good

The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.
Mursheda, 2-night trip

2/10 Poor

This is not a palace! From the moment we entered what seemed like an abandoned hotel we knew something was off. There were no other customers and no one at the reception to welcome us. The people didn't seem to know what they were doing, zero service for a 5-star hotel, the staff barely speak english and/or french. In the room there are problems with the canalisation, the mini bar is empty and you don't even have a trash can. There is no service regarding a shuttle transitioning between the hotel and the airport, you have to pay a cab. The only positive thing is that the place is beautiful, full of potential, but dusty, not well maintained. What a waste!
Adrien, 3-night trip

6/10 Good

Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
Alanna, 2-night trip

4/10 Fair

Hôtel en déclin : c'est vraiment dommage !

Nous avions choisi cet hôtel qui nous semblait au vue des photos être parfait. Quel fût notre surprise en arrivant. L'hôtel est très mal entretenu, le ménage laisse vraiment à désirer, toilettes qui puent le poisson et petit slip découvert derrière la table de nuit ! Oh surprise ! Sans ajouter qu'un soir nous n'avons pas pu nous doucher car l'eau était boueuse ! Le personnel est en sous effectif, on sent que le directeur cherche à faire des économies. La chambre nous a coûté plus de 300 euros la nuit pour des prestations pas du tout à la hauteur ! Même pas une carte pour s'orienter dans la medina ou des propositions d'excursions à notre arrivée ! L'hôtel est en déclin total, le patron se fout de la gueule du client ! C'est dommage car l'établissement est beau mais plus du tout entretenu, les meubles anciens sont restés mais ne sont plus du tout entretenus, en témoigne la poussière ! Le personnel essaie de cacher la misère tant bien que mal, c'est dommage ! Hôtel.com devrait envoyer une expertise car dautres voyageurs seront encore trompés Nous souhaiterions d'ailleurs qu'hotel.com fasse un geste pour nous dédommagés
JULIEN, 4-night trip

4/10 Fair

Hakim, 1-night trip

4/10 Fair

Talha, 2-night trip

8/10 Very good

Iffat, 1-night trip

6/10 Good

Eric, 1-night trip

10/10 Exceptional

Shabana, 2-night trip

4/10 Fair

Remy, 1-night trip

10/10 Exceptional

Das Personal war Super nett hilfsbereit von allem Mohamed.
Rachid, 1-night trip

10/10 Exceptional

This is an incredible place to stay. I love the staff who always make my stay special. They are helpful and talented. I feel so lucky to have found a place that I want to return to again and again. Thank you so much for making this stay memorable and relaxing.
Georgia, 2-night trip

2/10 Poor

Je ne comprends pas comment se hotel est 5 étoiles c,est impossible
Yassine, 1-night trip

10/10 Exceptional

Alexey, 1-night trip

10/10 Exceptional

Manuella, 4-night trip

6/10 Good

Le Titanic .

Riad avec un charme fou , magnifique restauration, lieu typique. Mais tous les à côté son « as been ». Sale , inconfortable, cassé, pas rangé, hygiène déplorable, et j’en passe. Un joyau à la dérive .
SYLVAIN, 10-night trip