The hotel staff where very hospitable and supportive, we arrived on a 10 hour flight, arriving at 8am at the hotel and Valentino assisted in getting us checked in quickly, we also had special dietary needs and Nina was supportive in meeting those needs and having a separate pot for cooking vegetarian omelettes, Sam from Concierge supported us in our transit to Beijing, Eli also was extremely helpful in all our queries, brilliant staff, the hotel is also walking distance from shops and restaurants, a few halal options nearby, also very close to the metro and we used the metro for touring the city, ideal location