We had a positive experience at this property overall. Our accommodation was clean and had a street view, directly across the street from the Queens University campus. The area had a bustling vibe, and the youthful atmosphere you would expect. The Ulster Museum, Seamus Heaney Centre and the Botanical Garden is just a few blocks walk. We didn't exactly know what to expect when checking in - we did not receive the email with the front door code. It didn't matter at the end, as there was a very nice attendant at the property who let us in, and helped us to our room with our luggage. The daily continental breakfast was very good, and the staff were helpful and kind. One staff suggestion that did not pan out though, was the use of the taxi service. Their recommended service took a very long time to respond, only to admit they had no cabs available. We ended up missing our bus back to Dublin as a result of this. We would suggest multiple taxi service options, as well as a more streamlined check-in process as future improvements. Good experience overall though, and we will consider this property again upon our next visit to Northern Ireland.