The bed was comfortable but besides this, it was a highly disappointing experience. 1) We were HIGHLY disappointed by the fact that the property misrepresented itself on hotels.com and it appears does this routinely. 2) We arrived expecting the free breakfast that their website promised. We were told they always get mistaken for their sister property across town with this(with no apology or credit after making that statement), 3) There is a $5 per night parking fee that the site does not explain will occur (and it should be noted, there is no real security on site we could see a homeless encampment right outside the hotel back gate that is open) 4) They hold a $85-$100 deposit for 1 night when other properties of the same caliber charge $20/ night. 5) water pressure is low on the shower, key building door handles are broken and the staff is unfriendly and uncaring to any concerns you have. There is a general “just deal with it” mentality by them. They need to be more transparent and provide a receipt at the end of checkout, which they also did not do or offer. We will NOT be staying here again and discourage anyone passing through on short term stays to. We recommend you go to Hampton Inn or a known national chain next time you’re in town for quality, customer service and accuracy in advertising. Btw, this is the Sonesta Simply on Menal St. in Albuquerque. Make sure you pay attention to the street when booking. DONT book this one!