Customer Service was wonderful. The hot tub needs a LOT of care. People were literally urinating in the hot tub in front of others. The jets were broken. They put out some pool towels at the beginning of the day, then that's it. If you don't get a towel at breakfast, you likely won't get one later. The breakfast served was OK. The interior was dark and extremely dated. The parking lot was clean. The area seemed safe.