When I made my reservation online, I called the location to confirm…The service desk attendant was rude and answered me “Yeah, what do you want!?”. Upon arrival I noticed that the room I saw online and what I got were not the same thing. There was no soaking tub in my room, and the room was not clean! Like the carpet was stained, there was trash behind furniture, and I had to clean the bathroom before we used it. I took the “loss” instead of ruffling feathers I just adjusted and made myself deal with it. The entire property looks run down! The night shift attendant was very nice and helpful, so that was a plus! I’ve included a couple snapshots I took.