Staff super nice and helpful, room very clean but shabby. Ceiling peeling, some outlets not working, some the plug just fell out. The room (1st floor) just felt damp, both beds very damp but the sweet housekeeper brought dry bedding, which helped. Realized in the morning that the a/c is actually putting out damp air, the shirt I hung near it was very damp. My door lock would not work, Joyce was relentless and finally managed to make it let me back in.