So excellent for its price. The common areas were clean and spacious with lots of couches for hanging out. Yukatas (one size) we’re provided for adults. Lay out your own futon if you are in a futon bedding room. We had to leave out outside shoes in the shoe cupboard once we enter the hotel but we (2 adults and 2 kids) found it impossible to navigate the steps to our room in the hotel-provided slippers so we eventually gave up and went around in our socks. All guest rooms are on the second floor.
The natural onsen water for this hotel is sulphuric rich so obviously it comes with the smell. There is another bath with clear water though. I forgot what the exact water temperature was but I remember it to be very very hot.
We didn’t get the meal package so I can’t review the food. There is a vending machine with basic amenities, drinks, snacks and cup noodles at prices you would expect for a location with no other restaurants and combini around. About ¥400 for cup noodles.
Note that if you get the Nikko bus free pass to Lake Chuzenji area, the bus stop for this hotel is actually one stop away from the area covered, but it’s just a 5 minutes walk along the lake. Fall foliage from the hotel (on a hill) is beautiful during the season.
Our host (I believe he is the owner), speaks excellent English, for which I am grateful because we left some stuff behind when we departed and had to contact them by phone.