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Best Western Cades Cove Inn

2.5 star property
Hotel in Townsend

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Cades Cove Inn

Reception
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Free daily full breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free breakfast
  • Pet friendly
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Vending machine
Feel at home
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • In-room climate control (air conditioning)
The price is $92
includes taxes & fees
$80 per night
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, (283)
The price is $110
includes taxes & fees
$96 per night
Dec 22 - Dec 23
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About the neighborhood

Map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882

What's nearby

  • Townsend Visitor Center - 3 min walk - 0.3 km
  • Dark Island Swinging Bridge - 7 min walk - 0.6 km
  • The Little River Railroad and Lumber Company Museum - 7 min walk - 0.7 km
  • Great Smoky Mountains Heritage Center - 2 min drive - 2.5 km
  • Cades Cove - 23 min drive - 17.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 32 min drive

Restaurants

  • ‪Townsend Abbey - ‬7 min walk
  • ‪The Artistic Bean - ‬14 min walk
  • ‪Apple Valley Cafe - ‬4 min drive
  • ‪Riverstone Family Restaurant - ‬3 min drive
  • ‪Burger Master Drive In - ‬3 min drive

About this property

Best Western Cades Cove Inn

Best Western Cades Cove Inn puts you just a 5-minute drive from Great Smoky Mountains National Park. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and full breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English

At a glance

Hotel size

  • 54 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (2 total, up to 80 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:00 AM

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Fitness center
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Frequently asked questions

Are pets allowed at Best Western Cades Cove Inn?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Cades Cove Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Cades Cove Inn?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Best Western Cades Cove Inn and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Best Western Cades Cove Inn like?
Best Western Cades Cove Inn is a short 7-minute walk from Dark Island Swinging Bridge and 7 minutes' walk from The Little River Railroad and Lumber Company Museum. Travelers love the hotel's prime location.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Beware
Roach infested room. Walked in walked right out
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Kari, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was clean and the staff, friendly/professional.
2-night business trip
Verified Hotels.com guest review

6/10 Good

So so stay
Employees at the front desk were not very friendly. Also the light above the sink did not work. All other lighting in room was very dim. Shower was stopped up, temp of water in shower was Luke warm. Ironing board was broke.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donna Ranee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great clean and quiet with a nice breakfast
Brandy, 2-night trip
Verified Hotels.com guest review

6/10 Good

Kathy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Townsend stay!!!
The hotel was great, the staff was awesome. Very friendly, and had a great sence of humor. Took care of anything we needed. Its been updated and very nice and clean. Dog friendly which is a plus always, since my big boy travels with me a lot. Will definitely stay again and highly recommend.
Kristy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Well worth the price!
The room and grounds were very clean and well kept. We were met at the counter with smiling faces and great personalities. We took our dog with us and they were very accommodating. We actually stayed a second night. It was very quiet there, with rocking chairs outside the rooms for outdoor relaxation. Beds were comfortable. The breakfast was good. The breakfast area was continuously cleaned after guests came and went. Counters were immaculately kept. If we're ever in the area again, we will definitely stay here!
Roger, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Long trip
Nice rooms, remodeled, clean, and nice staff
Angela, 2-night trip
Verified Hotels.com guest review

6/10 Good

Update needed
The room seemed to be clean. The cleaner was very strong. We had to open door to get smell out. This is an older motel and really needs to be updated in the bathroom
Diane, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

It was good other than the ac system didn’t work until the last night & the tub didn’t drain
Lakelyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was awesome the staff was great the lady at the front desk was a very outgoing woman she made me feel welcome just like I were at my own home also the rooms were very clean very well. Taken care. One other thing the breakfast was on 1000 it was great just as good as if you were going out to eat anywhere other. For real this place is on there game keep the good work up that’s the reason the rooms are staying booked up
Donna, 1-night trip
Verified Hotels.com guest review

6/10 Good

The managers there were very nice. What I didn't like about the room was that it wasn’t as clean I like my hotel rooms. There was dust on the lamps and some of the other fixtures in the room. About 3 spiders on the ceiling in the main room and bathroom shower. We checked for bed bugs just because the place didn’t appear well-kept. The tissue box was not refilled. The bathtub had old soap in the corner. The bathroom wall had yellowish dripping stains running down the wall. Also, I did not care for the water pressure in the shower. I felt like I couldn’t get all the soap out of my hair. Another thing I will add is about the AC/fan unit. I like it cold when I sleep so I had the ac on. Well, it was so incredibly loud when it would shut off and just as loud when it turn back on. Every time it did that it startled me and I did not sleep much at all. I did appreciate the carpet-less flooring. I hate wondering what germs are all in the carpet when I stay in hotel rooms like that. So it was nice to have a carpet-less room. The breakfast was really good!! That was probably the best part of my stay.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very quiet and not so commercialized
Always nice stayed there 5 years now
Keith, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

The staff was amazing. They are very nice people. Very accommodating. The only drawback is that the rooms are moist. For example.. I straightened my hair ( I have a very expensive straightener) and 30 minutes later I had wavy hair again. Otherwise it was a great stay. The breakfast was really good.
Bradley, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Angela, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend stay.
The hotel was clean and very friendly service upon check - in. My only problems were, when we booked we selected to pay at the property when we arrived. The morning of us coming in, they tried to charge my card and I didn’t have that amount of money on it, as I have learned in the past. You never know what is going to happened with these banks and things and not have access to money. They contacted me through email and was going to cancel my reservations if it was not paid. I was on the way from home to pigeon forge and our bank is a small bank, don’t have access to where I can deposit money into our account or atm’s everywhere. That’s was a huge issue as I had stated to pay at the property. The only problems with the rooms, the beds are super hard and extremely high.
Victoria, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Tiffany, 1-night trip
Verified Expedia guest review

6/10 Good

Great customer service and breakfast!
Cindy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Hotels.com guest review

6/10 Good

The staff said there was a leak in the bathroom they couldn’t fix yet. No problem. This leak was the water on full from the bathtub. ALL. NIGHT. LONG. They said if it’s too loud out a towel under the door. Really?? That’s the solution?? I left before the sun was up
Sarah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We will be back!
Clean room, friendly staff, good breakfast variety including some gluten free and dairy free options. No complaints.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay at BW Cades Cove. Andre welcomed us warmly and with a delightful sense of humor, answering all of my questions. His colleague, later on (after 9 pm) offered to come to our room to investigate why we weren’t getting most of the cable channels listed. The room was clean, spacious, with a little table and chairs in the corner. Bed was comfortable and our dog enjoyed the room and the large field just in the other side of the parking lot. We were able to park next to our room. I took a call on the rocking chair outside my room and moved into the lobby at 9 pm when it got too buggy. Staff asked if I needed any assistance. We slept through breakfast, but, I was able to get some tea and a granola bar to go. So near the park! Great place! Great staff! Will return someday! Thanks!
Dova, 1-night romance trip
Verified Expedia guest review