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ibis Hamburg Alster Centrum

2.0 star property
Eco-certified hotel connected to the convention center, within easy reach of Miniatur Wunderland

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Hamburg Alster Centrum

Exterior
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Exterior
Exterior
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Pet friendly
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Lockers available
  • Bike rental
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
The price is $103
includes taxes & fees
$96 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (New Sleep Easy Concept)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Bar (on property)

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Parking available
Free WiFi
Air conditioning
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8.8 out of 10, Excellent, (1068)
The price is $104
includes taxes & fees
$97 per night
Dec 16 - Dec 17
Best Western Plus Hotel St. Raphael
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About the neighborhood

Map
Holzdamm 4-12 & 16, Hamburg, HH, 20099

What's nearby

  • Hamburger Kunsthalle - 5 min walk - 0.5 km
  • Hamburg City Hall - 14 min walk - 1.2 km
  • Miniatur Wunderland - 4 min drive - 2.6 km
  • Elbe Philharmonic Hall - 4 min drive - 3.2 km
  • Hamburg Cruise Center - 4 min drive - 3.1 km

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • Hamburg Central Station - 7 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 7 min walk
  • South Central U-Bahn - 9 min walk
  • Monckebergstrasse U-Bahn - 10 min walk

Restaurants

  • ‪Mutterland - ‬4 min walk
  • ‪Hansebäcker Junge - ‬4 min walk
  • ‪Atlantic Bar - ‬1 min walk
  • ‪Restaurant Herr He - ‬4 min walk
  • ‪Barca an der Alster - ‬3 min walk

About this property

ibis Hamburg Alster Centrum

When you stay at ibis Hamburg Alster Centrum, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is also just a 5-minute drive from Elbe Philharmonic Hall and Hamburg Cruise Center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: North Central U-Bahn is 7 minutes and South Central U-Bahn is 9 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 165 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (1 total)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 20 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per night

Parking

  • Self parking costs EUR 20 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

Does ibis Hamburg Alster Centrum offer free cancellation for a full refund?
Yes, ibis Hamburg Alster Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Hamburg Alster Centrum?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 16 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at ibis Hamburg Alster Centrum?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at ibis Hamburg Alster Centrum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at ibis Hamburg Alster Centrum?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) and Casino Reeperbahn (5-min drive) are both nearby.
What's the area around ibis Hamburg Alster Centrum like?
Ibis Hamburg Alster Centrum is located by the river in Hamburg City Center, a short 7-minute walk from North Central U-Bahn and 14 minutes' walk from Hamburg City Hall.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place!
No bells and whistles but a confortable stay. Very close to river, train station and city center.
CYNTHIA, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jenna, 3-night trip
Verified Expedia guest review

8/10 Very Good

The location for the property was excellent, easy to get to from the train station (HBF), and there were many good bars/restaurants within minutes walk. The area was quiet too. The elevator was sporadic. Also a few times the doors from the stairs were open/accessible to anyone.
Barry, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay
George, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Özellikle otelde ki receptionist hanımefendi çok ilgili alakalı idi
Fatih, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great option for a short stay in Hamburg
This is the first place I'd recommend if you have a short stay in Hamburg and really just need a place to sleep. It's a great location (less than 5 minutes from the train station, and right across the street from the lake). The rooms are small but clean, we didn't have any noise from inside or outside the hotel, and service was helpful and friendly. Great option at a decent price.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

I liked everything about the place, except for the fact that the air conditioning did not work.
Susannah, 1-night trip
Verified Expedia guest review

4/10 Fair

David, 3-night trip
Verified Expedia guest review

8/10 Very Good

Asteria, 8-night trip
Verified Hotels.com guest review

6/10 Good

Does what it does on the tin.Rooms at the back level 5 near the lift are very noisy at night.You hear the lift then when that stops you hear the trains on the track at the rear. Staff very good when we asked to change rooms and there was no problem in doing so.
DAVID, 4-night trip
Verified Expedia guest review

8/10 Very Good

Philip Glenn, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not clean
The elevators were broken. We were given a dirty room, and had to navigate back to the front desk. Front desk acted like it was an inconvenience to find us a clean unused room. I did not want to shower, the towels were stained. The beds and pillows are like rocks. The room was small, and warm in a great location. Parking is easy!
Tatia, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

I like that is quite close to the station, shops and restaurants. Bed was comfortable, bathroom spotless and it was a nice stay. Only problem is that you can hear the trains at night, but it is not too bad!
Javier, 3-night trip
Verified Expedia guest review

6/10 Good

Too noisey from railway.
A lot of noise from the railway interrupted sleep on both nights. No tea or coffee making facilities in the room, a basic standard for any reasonable hotel.
W A, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

I nice, basic, hotel very close to the city centre.
Christopher, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Excellent location! Reasonably priced. Good breakfast. Great staff!
SANDRO, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.
Francis, 8-night business trip
Verified Hotels.com guest review

8/10 Very Good

Hyun Jung, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent breakfast !!!! Recommended!!!
Gilda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It's great
Darren, 1-night business trip
Verified Expedia guest review

6/10 Good

martin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Barbara, 1-night trip
Verified Expedia guest review

4/10 Fair

Some staff were helpful. Good breakfast. Several staff were rude and not helpful. No air conditioning for first three night and window opened to very noisy (all hours) train station. No ice machine and TV did not work.
Robert, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nebojsa, 1-night trip
Verified Expedia guest review