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The Ritz-Carlton, Cleveland

5.0 star property
Luxury hotel with restaurant, connected to a shopping center, near Progressive Field

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Cleveland

View from property
Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Pet friendly
    Pet friendly
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Business center
  • 11 meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The price is $502
includes taxes & fees
$427 per night
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, Corner

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Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Lake View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Lake View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Fan
  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

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Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Fan
  • 656 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed - double
Fan
  • 656 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed
Fan
  • 656 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Hilton Cleveland Downtown

Pool
Pet friendly
Parking available
Internet access
9.2 out of 10, Wonderful, (1016)
The price is $179
includes taxes & fees
$152 per night
Dec 1 - Dec 2
Hilton Cleveland Downtown
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About the neighborhood

Map
1515 West Third Street, Cleveland, OH, 44113

What's nearby

  • JACK Cleveland Casino - 3 min walk - 0.3 km
  • Rocket Mortgage FieldHouse - 7 min walk - 0.7 km
  • Progressive Field - 11 min walk - 1.0 km
  • Huntington Bank Field - 14 min walk - 1.2 km
  • Rock and Roll Hall of Fame - 3 min drive - 2.1 km

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 6 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 21 min drive
  • Cleveland Station - 24 min walk
  • Tower City-Public Square Station - 1 min walk
  • West 25th-Ohio City Station - 27 min walk

Restaurants

  • ‪Jack Cleveland Casino - ‬7 min walk
  • ‪Seven Chefs Buffet - ‬8 min walk
  • ‪The Library VIP Lounge - ‬7 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪Rosie & Rocco's - ‬7 min walk

About this property

The Ritz-Carlton, Cleveland

The Ritz-Carlton, Cleveland offers a great location, putting you within just a 10-minute walk of JACK Cleveland Casino and Rocket Mortgage FieldHouse. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also within a 15-minute walk of Progressive Field and Huntington Bank Field. Public transportation is just a quick walk: Tower City-Public Square Station is steps away.

Languages

Arabic, English, French, German, Spanish

At a glance

Hotel size

  • 206 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: anytime
  • Express check-out available
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi in rooms*

Parking

  • Onsite valet parking (USD 60 per night; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Golfing nearby

Working away

  • Business center
  • 11 meeting rooms
  • Conference space (204514 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • LED television
  • Premium satellite channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

TURN Bar + Kitchen - Onsite restaurant.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per night

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 30 per person

Children & extra beds

  • Rollaway beds are available for USD 40.00 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Valet parking costs USD 60 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cleveland Ritz-Carlton
Ritz-Carlton Cleveland
Ritz-Carlton Hotel Cleveland
Ritz-Carlton Cleveland Hotel
Cleveland Ritz Carlton
The Ritz-Carlton Cleveland Hotel Cleveland
The Ritz-Carlton, Cleveland Ohio
Ritz Cleveland
The Ritz Carlton, Cleveland
The Ritz-Carlton, Cleveland Hotel
The Ritz-Carlton, Cleveland Cleveland
The Ritz-Carlton, Cleveland Hotel Cleveland

Frequently asked questions

Does The Ritz-Carlton, Cleveland offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Cleveland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Ritz-Carlton, Cleveland?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Ritz-Carlton, Cleveland?
Yes. Valet parking costs USD 60 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Ritz-Carlton, Cleveland?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
Is there an onsite casino at The Ritz-Carlton, Cleveland?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (3-min walk) is nearby.
What is there to do at The Ritz-Carlton, Cleveland and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Ritz-Carlton, Cleveland?
Yes, there's an onsite restaurant, TURN Bar + Kitchen.
What's the area around The Ritz-Carlton, Cleveland like?
The Ritz-Carlton, Cleveland is in Downtown Cleveland, a short 1-minute walk from Tower City-Public Square Station and 11 minutes' walk from Progressive Field.

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Greg, 1-night trip
Verified Hotels.com guest review

2/10 Poor

When I booked this hotel I expected exceptional service and quality that comes with the Ritz Carlton name and brand. I had asked several times prior to arrival for a roll away bed to be placed in the room. Upon check in at the desk I was told a roll away would be in the room and watched the employee even write it down. I was told not to worry it would be in the room once it was ready. After waiting past 4:00 to get the room we went upstairs and still no roll away bed. After waiting a few minutes I called again and the gentleman that answered said it would be in the room In a few minutes and not to worry. Yet again no bed came. I called again before I left the room for dinner was told It would be in the room when I got back. Come back to the room two hours later and yet again no roll away. Now I call again before going out for the night and this time I’m told not to worry it will be there when we arrive back. Would you like a guess what wasn’t in the room when we arrived back for the night. No roll away! Now at this point where we are tired ready for bed I call again and told it will be up shortly. After waiting and waiting and waiting it was enough. We made a make shift bed with pillows and slept on the floor. Wow! What a great ritz Carlton experience. Sleeping on the floor! Next issue. Walking into the room for the first time the smell of marjuana was so potent and horrible. Upon asking house keeping several times for help nothing again was done to remove the smell. This
Greg, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Only stayed one night but very much enjoyed this hotel
Timothy, 1-night trip
Verified Expedia guest review

8/10 Very Good

Thomas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Magnificent hotel in the center of Cleveland. Outstanding views, friendly efficient service. Best chef in the midwest.
Thomas, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

joe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the staff and the facilities
Elizabeth, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ivonne, 1-night trip
Verified Expedia guest review

6/10 Good

Hallways smell of smoke, unsavoury mall downstairs, probably the worst ritz you will ever stay in
ronnie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely rooms and staff. Had a great bar and room service with great food
Gary, 4-night business trip
Verified Expedia guest review

6/10 Good

mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is excellent and very polite
Pam, 5-night business trip
Verified Expedia guest review

8/10 Very Good

Ryan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ritz Cle
Stayed at the Ritz Carlton Cleveland and took in the Cavs Warriors game. Fantastic place. All around.
joe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall the stay was a very good experience and shall return
Abdallah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Julie, 1-night trip
Verified Expedia guest review

6/10 Good

Good luck. Management is lacking.
Person at front desk was rude upon check-in. $700.00 room was dirty, dusty and had handprints all over the mirror and wine glasses. Asked to speak to a manager and there was no manager on duty. Left my cell number and name for the manager to call and it's been 3 days with no call. Give me a break.
William, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

First i have to say how wonderful the staff is at the hotel. Grace and Alice in the club lounge couldn't have been more helpful. And while there i met Darryl McGarity who is the director of sales and marketing. Although my wife and i were only there for a long weekend he was so kind to spend time with us and discuss area attractions. When I expressed my disappointment at not being able to make it to the local art museum he sent over a book to our room on the treasures of that museum. Truly unexpected and really above and beyond. The hotel restaurant, Turn was also a gem with an interesting menu and delicious food. Location is also excellent and the hotel is really an easy walk to just about anywhere downtown. And of course being a Ritz Carlton it goes without saying that the rooms and other facilities are first class.
Steven, 4-night romance trip
Verified Expedia guest review

2/10 Poor

AC in the room wasn’t working so the room got really hot
chris, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Chad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff
Rose, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Absolutely gorgeous and phenomenal staff.
Eli, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review