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Raffles Shenzhen

4.5 star property
Luxury Shenzhen hotel with full-service spa, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Raffles Shenzhen

Indoor pool
Deluxe Twin Sea View | View from room
Premium bedding, down comforters, pillowtop beds, minibar
Lobby lounge
Junior Suite | Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Spa
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • 2 coffee shops/cafes
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Terrace
The price is $334
includes taxes & fees
$315 per night
Jan 19 - Jan 20, 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premier King City View

Premium bedding, down comforters, pillowtop beds, minibar

Premier King City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 807 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Premier King Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin City View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Twin City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King City View

View from room

Deluxe King City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe King Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Sea View

View from room

Deluxe Twin Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Metropolitan Studio Bay View

Premium bedding, down comforters, pillowtop beds, minibar

Metropolitan Studio Bay View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 775 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Premium bedding, down comforters, pillowtop beds, minibar

Ambassador Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 2809 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Metropolitan Studio Park View

Premium bedding, down comforters, pillowtop beds, minibar

Metropolitan Studio Park View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 775 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Raffles Suite

Premium bedding, down comforters, pillowtop beds, minibar

Raffles Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 1711 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor pool, open 6:30 AM to 10:30 PM, pool umbrellas, sun loungers

Four Seasons Hotel Shenzhen

Pool
Airport transfer
Free parking
Free WiFi
9.4 out of 10, Exceptional, (472)
The price is $192
includes taxes & fees
$181 per night
Dec 29 - Dec 30
Four Seasons Hotel Shenzhen
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About the neighborhood

Map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • Shenzhen Bay Port - 5 min drive - 4.9 km
  • Shenzhen University - 6 min drive - 6.0 km
  • MixC Shopping Mall - 6 min drive - 5.5 km
  • Window of the World - 7 min drive - 7.6 km
  • Shekou Ferry Terminal - 8 min drive - 8.2 km

Getting around

  • Hong Kong International Airport (HKG) - 30 min drive
  • Shenzhen Intl. Airport (SZX) - 40 min drive
  • Xili Railway Station - 10 min drive
  • Hong Kong Tin Shui Wai Station - 10 min drive
  • Hong Kong Siu Hong Station - 12 min drive
  • Shenzhen Bay Checkpoint Station - 2 min walk
  • Dengliang East Station - 18 min walk
  • Dengliang Station - 20 min walk

Restaurants

  • ‪顺德佬天心酒楼 - ‬4 min drive
  • ‪张亮麻辣烫 - ‬4 min drive
  • ‪木屋烧烤 - ‬6 min drive
  • ‪康寿堂凉茶王南油店 - ‬4 min drive
  • ‪西餐咖啡 - ‬4 min drive

About this property

Raffles Shenzhen

When you stay at Raffles Shenzhen, you'll be within a 15-minute drive of Window of the World and Shenzhen Convention and Exhibition Center. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Kokoni, one of 3 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Public transportation is just a quick walk: Shenzhen Bay Checkpoint Station is steps away.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 168 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Yoga classes

Working away

  • Conference space (13455 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Kokoni - This theme restaurant specializes in Japanese cuisine and serves dinner only.
Raffles Patisserie - This café serves light fare only. Open daily.
RUI Lounge - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.
Sky Café - This beachfront buffet restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Yun Jing - This beachfront theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 298 for adults and CNY 149 for children

Children & extra beds

  • Rollaway beds are available for CNY 466.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Raffles Shenzhen Hotel
Hotel Raffles Shenzhen Shenzhen
Shenzhen Raffles Shenzhen Hotel
Hotel Raffles Shenzhen
Raffles Shenzhen Shenzhen
Raffles Hotel
Raffles
Raffles Shenzhen Hotel
Raffles Shenzhen Shenzhen
Raffles Shenzhen Hotel Shenzhen

Frequently asked questions

Does Raffles Shenzhen offer free cancellation for a full refund?
Yes, Raffles Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Raffles Shenzhen?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Raffles Shenzhen?
Sorry, pets aren't allowed.
Is parking offered on site at Raffles Shenzhen?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Raffles Shenzhen?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Raffles Shenzhen and nearby?
Onsite recreation at Raffles Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Raffles Shenzhen also has a fitness center.
Are there restaurants at or near Raffles Shenzhen?
Yes, there are 3 onsite restaurants, featuring beachfront dining and Japanese cuisine.
What's the area around Raffles Shenzhen like?
Raffles Shenzhen is located on the boardwalk/promenade in Nanshan, a short 2-minute walk from Shenzhen Bay Checkpoint Station.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Charles, 2-night trip
Verified Expedia guest review

10/10 Exceptional

very nice
Ting, 1-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

amazing!
Oliver, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Siu Pang, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

All good, only WIFI is not working.
WAI MAN, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hing, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Siu Pang, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

oc, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Po foon, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Janice, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Siu Pang, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

非常好的体验
海景房非常棒，酒店非常舒适，干净整洁，刚进房间服务员还送来红酒，水果拼盘、蝴蝶酥小點心。非常暖心！可惜沒有訂到晚上自助晚餐。聽說自助晚餐也非常棒
Guomin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hiu Man, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

朋友生日，酒店除了預備蛋糕外，還有紅酒，和精心佈置，值得一讚！房間很大，可以望到整個深圳灣，很舒服！
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

receptionist attitude poor, English level below the standard for.all staff in this hotel.
wing shan, 1-night trip with friends
Verified Hotels.com guest review