While the hotel is amazing, perfect location, clean, great staff. I had probably the most horrible night.
Upon check in I was given the room in the new wing of the hotel. The room was great but overlooked the square. Opposite my room balcony is a bar and the noise, the chatter, people shouting, kept me up till 2am. I finally put on my headphones and switched on music to put myself to sleep. And I had a train to catch in the morning, making it worse.
Let my reviews not reflect on the hotel, its people or the amenities.
The management needs to advise the guest and do better with the sound proofing. The staff apologized in the morning and offered free coffee, but I wonder I was on the 4th floor, what people on the 1st or 2nd floor went thru.
Maybe I should be compensated for the sleepless night.