These are our complaints. 1. We were unable to access the WIFI 2. The TV was operable but we were unable to determine what was on any of the channels we could access 3. The clock showed an incorrect time, we were unable to correct it, and no where in the hotel were we able to get a clock that showed the right time. When we complained to the desk, someone would come, but could do nothing about the issue, would promise to check on it and return, but never did. Finally a manager arrived and even she couldn't help. We finally cancelled the 2nd night, but because we had no internet could not make other arrangements for a hotel. Had to impose on family for our 2nd night. All in all, a very unpleasant experience.