Palace Inn & Suites - Newport News/Jefferson Ave

2.0 star property
Motel in Brentwood

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Inn & Suites - Newport News/Jefferson Ave

Private kitchen
Front of property
TV
Traditional Double or Twin Room, 2 Double Beds | Individually furnished, desk, blackout drapes, iron/ironing board
Traditional Double Room, 2 Queen Beds | Bathroom | Combined shower/tub, towels

Reviews

5.0 out of 10

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Free parking
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Barbecue grills
Feel at home
  • Private bathroom
  • Separate dining area
  • Living room
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking

Private kitchenette

Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate dining area
Individually furnished
Air conditioning
Heating
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Studio Suite, 1 King Bed

Private kitchenette

Traditional Studio Suite, 1 King Bed

Highlights

Separate dining area
Individually furnished
Air conditioning
Heating
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double Room, 2 Queen Beds

Private kitchenette

Traditional Double Room, 2 Queen Beds

Highlights

Separate dining area
Individually furnished
Air conditioning
Heating
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Double or Twin Room, 2 Double Beds

Private kitchenette

Traditional Double or Twin Room, 2 Double Beds

Highlights

Separate dining area
Individually furnished
Air conditioning
Heating
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

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Lobby

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Air conditioning
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6.0 out of 10, (112)
The price is $73
includes taxes & fees
$62 per night
Jan 1 - Jan 2, 2025
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About the neighborhood

Map
10608 Jefferson Ave, Newport News, VA, 23601

What's nearby

  • Ferguson Center for the Arts - 5 min drive - 5.4 km
  • Christopher Newport University - 5 min drive - 5.8 km
  • Huntington Beach - 6 min drive - 5.2 km
  • Riverside Medical Center - 6 min drive - 5.7 km
  • Mariner's Museum - 6 min drive - 5.9 km

Getting around

  • Newport News - Williamsburg Intl. Airport (PHF) - 15 min drive
  • Norfolk Intl. Airport (ORF) - 29 min drive
  • Newport News Station - 5 min drive
  • Norfolk Station - 32 min drive

Restaurants

  • ‪Captain D's - ‬12 min walk
  • ‪Little Caesars Pizza - ‬14 min walk
  • ‪Monty's Restaurant - ‬4 min drive
  • ‪Taco Bell - ‬5 min walk
  • ‪Gus's Hot Dog King - ‬4 min walk

About this property

Palace Inn & Suites - Newport News/Jefferson Ave

Palace Inn & Suites - Newport News/Jefferson Ave puts you within a 15-minute drive of Langley Air Force Base and Hampton Coliseum. Free perks include WiFi and self parking.

Languages

English

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • 24-hour front desk

Facilities

  • Garden

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards.

Also known as

Brentwood Suites Motel Newport News
Brentwood Suites Newport News
Brentwood Suites
Palace Inn Suites
Palace Inn & Suites - Newport News/Jefferson Ave Motel
Palace Inn & Suites - Newport News/Jefferson Ave Newport News

Frequently asked questions

Does Palace Inn & Suites - Newport News/Jefferson Ave offer free cancellation for a full refund?
Yes, Palace Inn & Suites - Newport News/Jefferson Ave does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palace Inn & Suites - Newport News/Jefferson Ave?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palace Inn & Suites - Newport News/Jefferson Ave?
Yes, there's free self parking.
What are the check-in and check-out times at Palace Inn & Suites - Newport News/Jefferson Ave?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Palace Inn & Suites - Newport News/Jefferson Ave and nearby?
Palace Inn & Suites - Newport News/Jefferson Ave has a garden.

Reviews

5.0

4.8/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

2.4/10

Eco-friendliness

Reviews

2/10 Poor

Ebony, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Basim, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Decent
Tarsha, 4-night trip
Verified Expedia guest review

2/10 Poor

Janet, 1-night trip
Verified Expedia guest review

2/10 Poor

Bedbugs and dirty bathroom with no shower head
Kaushik, 2-night trip
Verified Expedia guest review

2/10 Poor

Complicado no puedes quedarte en ese lugar
Josue, 1-night business trip
Verified Expedia guest review

2/10 Poor

Absolutely disgusting place, crack heads, homeless prostitutes kingdom. Wouldn’t recommend unless you genuinely CANNOT find anything else
6k, 1-night business trip
Verified Expedia guest review

8/10 Very Good

amber, 1-night trip
Verified Expedia guest review

2/10 Poor

Condemned Property DO NOT STAY
Hotel has condemned by the city notice on front door. Extremely dirty, broken fridge, and caked spill in freezer. Unsafe, extremely dirty, and unsafe.
Benjamin, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 1-night trip
Verified Expedia guest review

2/10 Poor

TERRIBLE
The conditions of the room was terrible. It was not clean. It was stuff left from the last person who stayed in the room. The sheets were not clean. They had stains on them. My daughter had to shower in shoes because the bathroom was so filthy. After complaining to the front desk she responded with “what’s the problem? What do you want me to do?” They refused to move us to a cleaner room so the very next morning we checked out. The customer service is terrible. The last yells and refuses to help with any issues. There was a couple outside our door who got in a fight and i was scared because i don’t know this area and didn’t know if it would turn more violent and i have my 2 kids in the room. The overall experience was terrible. I would never recommend this space and i will never stay here again.
Hakima, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Room was filthy. No rags or towels. No one at ftont desk. Wifi didnt work. Heat didnt work.
Anthony, 1-night family trip
Verified Expedia guest review

2/10 Poor

Not a Palace or pleasant stay
The property manager has terrible customer service. Rooms are not what is advertised. Half of the stove works, bathroom and room is in need of cosmetic repairs. Pest control also needed!
7-night family trip
Verified Hotels.com guest review

2/10 Poor

Javier, 4-night trip
Verified Expedia guest review

2/10 Poor

Wendy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Let this be a last resort. No other options.
Miles, 1-night trip
Verified Expedia guest review

4/10 Fair

poorly maintained and staffed
Jimmey, 1-night trip
Verified Expedia guest review

2/10 Poor

Reginald, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The smell was horrible , everything was old , sticky floor, hole in the wall and also a lot of sparkle spots
Angelica, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

The place was horrible. It was so consumed by Tabasco smoke I couldn’t stay even in the “smoke free rooms”
William, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

It is to inform that we are going out for dinner tonight,
Brittany, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Dashonda, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The property was fine. I just didn’t like the fact people were just standing around like it was an apartment complex. I asked were there apartments close because of the people hanging out on the stairway and parking lot.
1-night romance trip
Verified Expedia guest review

2/10 Poor

Never again
Never got to see the inside of room because the one I booked 3 months prior wasn’t even available. Drove 6 hours to be told at 4 they were cleaning it. Check in is 2. Finally at 6 I realized they didn’t even have a room and no one told me. The area is awful and this was extremely disappointing. Guess there is a first for everything.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel we ever stayed in.
DON'T STAY HERE. The pictures are NOT accurate. This is the most misleading listing we have ever stayed in. The floors were slimy, as if they hadn't cleaned the mop water in weeks. Not exaggerating your shoes would slide while standing. We booked a king bed and got two full size that my feet hung off of. The furniture is covered in stains, the fridge doesn't work, half the bulbs were out, the floor was tearing up in places, the wall had been damaged several times and fixed and painted over with a totally different color paint, the list goes on and on. There were locals which looked to be living here permanently and ppl coming in and out non stop and watching us to see what room we were going to and when we left. We took our luggage with us everywhere because we didn't feel safe leaving it. Even the man working there seemed to be more buddies with the locals and no management was anywhere so we were uncomfortable complaining even. This property shouldn't even be a hotels.com partner.
William, 3-night trip
Verified Hotels.com guest review