Riva's Moda

A cosy and clean hotel in a perfect location... Very friendly and helpful staff...

Room small, bed small, cover is too thick and warm, pillow is too mild, but the worst was Noise, all night loud party

This time was our second stay in this hotel. It was overall a good and comfortable stay. Very kind staff at the welcome desk. Very clean room. Comfortable bed. Internet working fast and efficient. We are animal lovers - therefore really loved the dog sleeping around the reception desk, and cats walking around the breakfast area. There was a need for a slightly late check out. Immediately rejected by the reception, without even asking for how long time / or why. There could be a better service in that area. There is also room for improvement at the breakfast. During our last stay it was a much better breakfast with a buffet and a nice variety of food. This time it was a breakfast plate with less variety and amount. No matter what, it is a good hotel. I wouldn't hesitate to come back or recommend it to a friend.

The staff were very friendly especially Emre. But the hotel should be max 3 stars. Same breakfast every day. If u chose something else u have to pay extra.also for the coffee . Cleaning wasn't good. Sometimes they ignore to put daily water.

Just by the sea and beautiful parks......Brasserie in the basement was very nice....receptionist was friendly, helpful But the room was just on a busy street, noisy, the shower cabin had mold , It leaked once but receptionist took care of it. I had to walk or take a taxi mostly, other than one way dolmus, there is no public transportation. If I want to stay at this hotel I will take sea view rooms upper level. Generally it was a very nice stay.

Great staff and an amazing breakfast venue. Very well located in Kadikoy.

Nice small boutique hotel with harbor views in a nice neighborhood on the Asian side of Istanbul. The problem is that the expensive water-view rooms are directly over a very popular and noisy indoor/outdoor restaurant. If you like to go to sleep before midnight or later choose the cheaper rooms on the street. Otherwise a clean, comfortable place with a decent Turkish style breakfast. Location is a bit out of the way, but is part of a nice waterfront park with some good restaurants and nice ambience. Staff is pleasant and helpful. Wifi is good. Decor is original and creative.

Not good and rude

My stay here was perfect! The hotel is very nice and they have an amazing complimentary breakfast, I really enjoyed the jazz music they play in the restaurant area. And the staff was so lovely and helpful.

We stayed 2 night at this hotel but had booked 4 night. First night I saw one ant in the room, but did not think that much out of it. Next day I saw another one on the pillow, and we said it to the reception. They told us they would fix the problem. When we came back to the room a bit later and wanted to rest a bit, we suddenly realized a couple of ants in the bed crawling around. We called the reception once again, and where told that we could get another room for one night, but that we either needed to pay extra to stay there next nights in that room, or that we needed to move to another room after one night. I said I would let them know, if we wanted to pay the extra amount, even-though I think that is very unprofessional. When I came down to give the key to the old room, which where within 15-20 min I was told that the other room was booked, and that no matter needed to change room. I would expect that they would wait or call us to confirm if we would stay there or not. The problem for me was not the ants,for me the problem was the worker's attitude. First of all we got no excuse for the ants. One of the workers was really rude and unprofessional. If I have booked a room and there is a problem with that room I would expect the hotel to fix, apologies and compensate for that, not make us move room 3 times. We could not even pack our stuff up and relax. Luckily I could cancel my last two nights and move to another hotel where I felt much more comfortable.