the niu Hide, Berlín

El hotel está muy bien, buena localización tienes la parada del metro a 50 metros, la zona por la noche es un poco chunga, los recepcionistas pues depende de quien te toque, está el que pasa de ti porque no hablas alemán, al que es májese e intenta entender y hacerse entender

Nos encantó el hotel, fue un poco difícil encontrarlo en un comienzo porque no había mayores referencias pero valió la pena.

Fresh hotel with relaxed atmosphere, nice breakfast with plenty to choose from. Hotel is located on the top floor of the shopping center and is close to all public transport you would need in Berlin.

Amazing hotel, friendly staff. Room was brilliant, everything worked. Decor was really cool. Highly recommend 👌👌

My second stay in two weeks and it is a great hotel. Convenient, great value but cool and very good quality. One slight improvement is with the staff customer service. The idea of going out of your way for customers and really caring for them feels a little new to some staff. We checked in, found air con was not working in our superior room (33 degreesC hottest day of year in Berlin). Went back to reception expecting a quick room change (most obvious choice considering we had only just checked in so not unpacked our bags yet), we were told a maintenance person would be called and we would have a room move if it was not fixed. I said we were heading out for the night so it would be late on return so would we still be ok move that late? They said ‘no problem’. On return at 12:30am, the aircon was not fixed and no notification or update. The man on the night shift said a move was not possible. We had to stand our ground for about 15 minutes to argue a 30 degree room was not acceptable. He WAS able to movement our room and did so. Little touches like this and a more attentive front desk would make the Nui hide a prime hotel. We loved everything else about it. It is COOL but the staff play it too cool with a bit of a couldn’t care less attitude (or that impression) at times. Sort that out and it’s wonderful.