Step Town Hotel

3.0 star property
Kigali hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Step Town Hotel

Exterior
Terrace/patio
Triple Room, Bathtub | Minibar, in-room safe, free cribs/infant beds, rollaway beds
Exterior detail
Meeting facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Pet friendly
  • Free breakfast
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Garden
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room, Bathtub

Highlights

Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Wardrobe or closet
Daily housekeeping
In-room safe
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Wardrobe or closet
Daily housekeeping
In-room safe
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite

Highlights

Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Wardrobe or closet
Daily housekeeping
In-room safe
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single Room

Highlights

Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Wardrobe or closet
Daily housekeeping
In-room safe
  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room, Bathtub

Highlights

Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Wardrobe or closet
Daily housekeeping
In-room safe
  • 452 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Kiyovu-Muhima, KN 1Av, Kigali

What's nearby

  • Kigali Genocide Memorial Centre - 5 min drive - 2.8 km
  • Kigali Heights - 8 min drive - 4.8 km
  • Nyamirambo Stadium - 8 min drive - 6.8 km
  • Kigali Convention Centre - 9 min drive - 5.0 km
  • BK Arena - 12 min drive - 9.0 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Museum Cafe, Kigali Memorial - ‬4 min drive
  • ‪Executive Lounge - ‬4 min drive
  • ‪UMUT Cafe&Restaurant - ‬16 min walk
  • ‪DownTown - ‬17 min walk
  • ‪Makfast - ‬15 min walk

About this property

Step Town Hotel

Step Town Hotel puts you within a 10-minute drive of Kigali Convention Centre. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace, and a garden.

Languages

English, French, Swahili

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in start time: 10 AM; Check-in end time: 2 AM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 3 percent for credit card payments
  • The front desk is open daily from 7 AM - 2 AM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service
  • Snack bar/deli

What to do

  • Pool table
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Minibar

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Rollaway beds are available for USD 20.00 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Policies

This property does not have elevators.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.

Also known as

Step Town Hotel Kigali
Step Town Kigali
Step Town
Step Town Hotel Hotel
Step Town Hotel Kigali
Step Town Hotel Hotel Kigali

Frequently asked questions

Does Step Town Hotel offer free cancellation for a full refund?
Yes, Step Town Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Step Town Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Step Town Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Step Town Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Step Town Hotel?
Check-in start time: 10 AM; Check-in end time: 2 AM. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at Step Town Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Step Town Hotel also has a garden.
Are there restaurants at or near Step Town Hotel?
Yes, there's an onsite restaurant.
What's the area around Step Town Hotel like?
Step Town Hotel is located a short 12-minute walk from Union Trade Center.

Reviews

7.8

Good

8.4/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Good

Excellent staff attitude. Staff and manager did tgeir utmost to help us during our stay in Kigali
2-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were incredibly helpful and kind. We lost our bags at the airport and the manager went over and above what he meeded to do to get them back. All of the bar and restaurant staff and drivers were really chatty and fun too
3-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful place to stay in Kigali—great breakfast and restaurant, comfortable rooms, very friendly staff
11-night business trip
Verified Expedia guest review

8/10 Very Good

Chris....Australia
Efficent friendly service. Great breakfast served on patio overlooking hills and views over lower city. Easy uphill 20 min walk to city centre... Basic clean rooms with bathroom...try for upper room with vuews.
Christine, 2-night trip
Verified Hotels.com guest review

6/10 Good

Overbooked so sent to a new hotel
Unfortunately we turned up to the hotel to find it had been overbooked and we were provided an alternative hotel. The manager did all he could to correct the error which we were really grateful for.
Frank, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

goed was de aandacht en de zorg van het personeel.
3-night romance trip
Verified Expedia guest review