2/10 Poor
Sep 24, 2024
This hotel is unsafe. The owner requested that he be paid in cash for the full stay; however, ATMs in Bulgaria do not allow large enough withdrawals at one time to pay the full amount requested. When we did not pay immediately upon arrival because we did not have enough cash, the host, Mitko, locked my family into the hotel and called the police. This was frightening for the children and completely unnecessary since we had assured him that we would pay and he had our passports as security. This was a very serious breach of safety.
Michael
Michael, 1-night family trip
Verified Hotels.com guest review