At SARASA HOTEL Shin-Osaka, you'll be just a 5-minute drive from Grand Front Osaka Mall and Osaka Station City. Also, Dotonbori and Kyocera Dome Osaka are within a short drive. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Nishinakajima-Minamigata Station is 5 minutes and Higashimikuni Station is 14 minutes.
Languages
Chinese (Mandarin), English, Indonesian, Japanese, Korean, Vietnamese
At a glance
Hotel size
253 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Onsite parking limited
Height restrictions apply for onsite parking
24-hour offsite parking within 656 ft (JPY 1500 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Shared microwave
Traveling with children
Children stay free (see details)
Bed rails
Working away
Coworking spaces
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
2 buildings/towers
Built in 2018
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Weekly housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1800 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs JPY 1500 per day (656 ft away; open 24 hours)
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
SARASA HOTEL
SARASA Shin-Osaka
SARASA HOTEL Shin Osaka
SARASA HOTEL Shin-Osaka Hotel
SARASA HOTEL Shin-Osaka Osaka
SARASA HOTEL Shin-Osaka Hotel Osaka
Frequently asked questions
Does SARASA HOTEL Shin-Osaka offer free cancellation for a full refund?
Yes, SARASA HOTEL Shin-Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at SARASA HOTEL Shin-Osaka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SARASA HOTEL Shin-Osaka?
Yes. Parking spots may be limited.
What are the check-in and check-out times at SARASA HOTEL Shin-Osaka?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at SARASA HOTEL Shin-Osaka and nearby?
Recommended spots to visit include Osaka-jō Hall (4.4 mi) and Nipponbashi (5.1 mi), along with Kyocera Dome Osaka (5.3 mi) and Kuromon Ichiba Market (5.9 mi).
What's the area around SARASA HOTEL Shin-Osaka like?
SARASA HOTEL Shin-Osaka is in Yodogawa, a short 5-minute walk from Nishinakajima-Minamigata Station.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 26, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Nice quiet, convenient hotel with good breakfasts.
Sarasa hotel was close to a shin Osaka station which was very convenient. The room was clean and quiet. The staff were very helpful. Breakfast was also very good.
Timothy
Timothy, 5-night trip
Verified Hotels.com guest review
6/10 Good
Jul 29, 2024
Relatively spacious hotel room although the bathroom was small (even for Japan). Hotel location was quite a distance from Shin-Osaka station, especially the JR side.
Li Xin
Li Xin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2024
The service was really good and I like that it came at a great price and it was super close to the train station.
Damion
Damion, 7-night trip
Verified Expedia guest review
4/10 Fair
Jul 2, 2024
The staff are the saving grace for this hotel. At all times we found to super courteous and helpful. However we paid for breakfast included and can report that although this was an array of reasonably tasty food, the whole lot was served stone cold at 6:30 am!! We were there for two day's and this happened both days. Also by Japanese standards the hotel was dirty and smelt slightly of urine.
Allan
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2024
Very close to the Shin-Osaka Station allowing for people to check in smoothly straight from the Shinkansen. Very nice staff and a quiet, safe area to stay.
Katie
Katie, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jun 14, 2024
It was close to the subway and Jr station.
Claudina
Claudina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 7, 2024
Good breakfast
Rowena
Rowena, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
May 13, 2024
Stayed four nights, check-in was easy with english speaking staff. Property was clean, quiet and very comfortable on my stay. There is only one shared microwave in the lobby if you need to reheat food but there are many 7-11, Lawsons and Family Mart close by, but the main draw was the close proximity to the Shin-Osaka Train station which makes getting around very easy. Recommended and will stay here again in the future.
Phillip
Phillip, 5-night trip
Verified Expedia guest review
6/10 Good
Apr 26, 2024
Slippers with stain and the room s not too clean.
Room is big but location is not too good.
C
C, 1-night trip
Verified Expedia guest review
6/10 Good
Apr 19, 2024
Lack of amenities
Yun Tak Franco
Yun Tak Franco, 3-night family trip
Verified Expedia guest review
6/10 Good
Apr 17, 2024
Not more than 1 night for sure !
The hotel room is so small , we can’t move around . We stayed at other hotels in Japan with about the same price , but this is below average. The hotel vibe is not very welcoming , it feels a little “dingy”. The only good thing is that it’s close to the train station , and 7/11. So it’s fine for 1 night , not more .
Nony
Nony, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 14, 2024
Great stay
Staff was excellent in every way. One showed me how to use the washing machine which had Japanese instructions. They gave us directions, called a cab for us, got us extra towels, and helped us in other ways.
The hotel is easy walking distance to both the major Shin Osaka Train station and the city metro.
Cristina
Cristina, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 11, 2024
Billy
Billy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 8, 2024
JONATHAN
JONATHAN, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 5, 2024
Very clean rooms and great staff and service. Very tiny rooms. Close to train station.
Katrina
Katrina, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 16, 2024
Mitul
Mitul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 10, 2024
Liked: convenient location. Train stations nearby. Convenient stores and food shops all over the place.
Disliked: lack of amenities. Slippers were reused and had a smell. I guess this is the new trend when switching to environmentally friendly solutions.
Kennedy
Kennedy, 2-night trip
Verified Expedia guest review
8/10 Very Good
Dec 28, 2023
Linyue
Linyue, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 13, 2023
The metro and station are in walkable distance and the staff were very accommodating.
Ella
Ella, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Nov 19, 2023
River
River, 10-night trip
Verified Expedia guest review
4/10 Fair
Nov 2, 2023
No ear cleaning buds. Unpleasant toilet smell. Bathroom necessities like towels and sleepwear were not properly replenished. Very small breakfast dining area. No free tea included.
mari
mari, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2023
Matthew
Matthew, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2023
Great location. Close to the Shinkansen station as well as regular train station. Staff was great. The room was nice and open.
Doug
Verified Expedia guest review
10/10 Exceptional
Oct 6, 2023
Lovely stay at Sarasa Hotel Shin-Osaka
I was very happy with my stay at SARASA HOTEL Shin-Osaka. I stayed for three nights. My room was lovely and bigger than expected. It was clean and comfortable and had a small refrigerator. A sleep shirt and robe were also provided. The bathroom was a good size. I had breakfast at the hotel; it is a small buffet with both Asian and Western options. Same as a lot of hotels, depending on what time you arrive, the buffet can be very crowded but I did not have any issues.
As a solo female traveller, I felt comfortable at the hotel and getting to and from the hotel to trains. The front desk staff were very friendly and helpful. The neighbourhood is quieter than downtown Osaka which I enjoyed as I found many parts of Osaka to be crowded and overwhelming. It was nice to return to a quieter part of town. There are small restaurants around the hotel serving delicious food as well as dining options in the train station. Transport links are excellent. I would stay again if ever in Osaka.