The Francis, Portland

Friendly staff and well maintained hotel. Will return.

Totally service oriented. The management left me a personal welcome note in the room at arrival thanking me for my service in my community - obviously someone did their homework. The room was large, comfy and immaculately clean. The walk in shower was awesome! The location was perfect for us to walk to the State Theater for a show. The Francis is a delight!

My wife and I had a great time at The Francis when we visited Portland. The service was excellent, the room was clean and comfortable, and the location was good — maybe not in the heart of the Old Port area, but close enough to for a very quick Uber ride. Easily walkable in nicer weather.

The Francis is a modern take on the small boutique hotel theme. The room I had on the third floor was very nicely equipped but felt somewhat bare. The mini bar features a nice selection of Maine-themed drinks and snacks which are mostly priced reasonably. Breakfast is not served in the restaurant, but is available as room service (I did not try this, as complimentary coffee and tea were offered in the reception area). The personnel were unfailingly helpful and friendly and seemed very proud of their establishment and its location in Portland. There is only limited parking, scattered over several locations, but it is provided free of charge. The WiFi worked well, but my room did not have a desk or convenient work area. There is an attractive sitting area near the reception, a restaurant and a small bar.which I, unfortunately, did not have time to try.

Staff were super friendly and helpful. The location was great --- walking distance to restaurants, museum and the water. And the place was attractive.