Grand Palace Hotel Butuan is a great choice for a stay in Butuan. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other highlights include a terrace and a garden.
Languages
English, Filipino
At a glance
Hotel size
72 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Room service (limited hours)
Working away
24-hour business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Low-height counter/sink
Grab bar near toilet
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site
Room amenities
Be entertained
48-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Onsite venue #2 - This poolside bar specializes in local and international cuisine and serves lunch, dinner, and light fare. Open daily.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately PHP 300 for adults and PHP 300 for children
Early check-in can be arranged for an extra charge of PHP 1000 (subject to availability)
Late check-out can be arranged for an extra charge of PHP 500 (subject to availability)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Grand Palace Butuan
Grand Palace Butuan Butuan
Grand Palace Hotel Butuan Hotel
Grand Palace Hotel Butuan Butuan
Grand Palace Hotel Butuan Hotel Butuan
Frequently asked questions
Does Grand Palace Hotel Butuan offer free cancellation for a full refund?
Yes, Grand Palace Hotel Butuan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Palace Hotel Butuan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Palace Hotel Butuan?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Palace Hotel Butuan?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of PHP 1000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 500 (subject to availability).
What is there to do at Grand Palace Hotel Butuan and nearby?
Grand Palace Hotel Butuan has a garden.
Are there restaurants at or near Grand Palace Hotel Butuan?
Yes, there's an onsite restaurant that offers local and international cuisine and poolside dining.
What's the area around Grand Palace Hotel Butuan like?
Grand Palace Hotel Butuan is a short 9-minute walk from Gaisano Mall and 9 minutes' walk from SM City Butuan.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 23, 2024
Hazel Ann
Hazel Ann, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 22, 2024
Accommodation
Leo
Leo, 1-night family trip
Verified Expedia guest review
6/10 Good
Jul 29, 2024
Richard
Richard, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2024
Great hotel
Ed
Ed, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2024
Great hotel
Ed
Ed, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2024
Great place. Great pools.
Top of the line.....
Stephen
Stephen, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Jun 2, 2024
Wifi is not working. Pool is dirty.
Joseph &
Joseph &, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
It is so convenient to access downtown hotel was clean up to the standard and most of all you can’t beat the price big bang for your buck!
Heljun
Heljun, 4-night trip
Verified Hotels.com guest review
6/10 Good
Apr 14, 2024
The pool was nice. The kids really enjoyed it. The beds are too small. The information from Expedia is incorrect. Children are 10 & under not under 18 so we had to book extra rooms since they conside 11 year olds adults.
Michael
Michael, 1-night family trip
Verified Expedia guest review
6/10 Good
Mar 9, 2024
Most everything was good
However they have 2 small dogs running loose in the lobby & restaurant. The dogs get on they furniture & relieve themselves in the lobby restaurant.
Anthony
Anthony, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Jan 29, 2024
It was nice
Anthony
Anthony, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Jan 24, 2024
The place really like it
Emelita
Emelita, 1-night trip
Verified Expedia guest review
6/10 Good
Dec 16, 2023
Not 5 star
Hotel is nice elevator went out had to use stairs had to pay to use pool towels were lacking no hand towels wash rags had to use towels for pool
Dennis
Dennis, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 23, 2023
Very good security
Johnny
Johnny, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2023
Safe
ariel
ariel, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 21, 2023
Need to change the shower and the toilet door is very difficult to open.
Rolina
Rolina, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 6, 2023
Ronald
Ronald, 21-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 1, 2023
Scott
Scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 1, 2023
Great Value!
Big Rooms, Nice Pool, Cold AC and HOT WATER!! could use more foreign friendly breakfast options though.
matthew
matthew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 1, 2023
We Enjoyed ours stayed
This my second stay at the Hotel so far everything is great. Foods it's good, swimming pool fine, reception was accommodating upon check in and C/out. I'll recommended to my friends.
Leonardo Jr.
Leonardo Jr., 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2023
Julia
Julia, 2-night trip
Verified Hotels.com guest review
6/10 Good
Apr 11, 2023
Staff was friendly, the onsite breakfast and meals were good. Room was very dated, late 70's early 80's feel, only one of the TV's had a working remote, the toilet did not flush properly and the shower pipe kept popping out of the wall and so we had to hold it together to use the shower. The cockroaches were a concern but the fridge was clean and so we just kept all food items in there. The bed was comfortable and the room was cleaned when asked, overall this is an ok place to stay and if necessary I would stay here again.
Jonathan
Jonathan, 7-night family trip
Verified Orbitz guest review
8/10 Very Good
Mar 13, 2023
I like the friendly staff. What I don’t like is the housekeeping. Never change some of the dirty towels