Barista & Co. Specialty Coffee (Sarit) - 16 min walk
Spring Valley Café - 19 min walk
Java House - 16 min walk
Roco Mamas - 15 min walk
Art Caffe - 5 min drive
About this property
Clarence House Nairobi
Clarence House Nairobi features a rooftop terrace and puts you within a 15-minute drive of Nairobi National Park and Thika Road Mall. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool and a poolside bar are other highlights, and apartments feature indoor private spa tubs and kitchens.
Languages
English, Swahili
At a glance
Property size
48 apartments
Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is 10:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Umbrellas
Indoor private spa tub
Private spa tub
Sauna
Massages
Spa services
Deep-tissue massages
Hot stone massages
Internet
Free WiFi
Parking and transportation
Onsite parking available only on request
Free uncovered self parking on site
Wheelchair-accessible parking available
Limited onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Free crib/infant bed
Kitchen
Refrigerator
Microwave
Coffee/tea maker
Dining
Buffet breakfast available for a fee daily 6 AM–9 AM: USD 20 for adults and USD 15 for children
1 restaurant and 1 coffee shop/cafe
1 swim-up bar, 1 poolside bar and 1 bar
Snack bar/deli
Couples dining
Private picnics
Bedrooms
Premium bedding
Hypo-allergenic bedding
Egyptian cotton sheets
Memory foam mattress
Bed sheets provided
Day bed
Pillow menu
Bathrooms
Shower/tub combination
Towels provided
Bidet
Slippers
Toilet paper
Free toiletries
Bathrobes
Soap
Shampoo
Hair dryer
Living spaces
Living room
Dining room
Entertainment
TV with cable service
Outdoor areas
Rooftop terrace
Terrace
Balcony or patio
Barbecue grill
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
24-hour business center
2 meeting rooms
Laptop workspace
Conference space (215 square feet)
Comfort
Ceiling fan
Heating
Portable fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Elevator
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in hallways
Handrails in stairways
Lever door handles
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Phone accessibility kit
Raised toilet seat
Soundproofing
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible fitness center
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-width doorways
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Luggage storage
Safe at front desk
Free bottled water
Vending machine
Ballroom
Turndown service
Location highlights
In the business district
In the shopping district
Things to do
Fitness center
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
Security system
Outdoor lighting
General
48 rooms
Romance packages available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 15 for children
Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Property Registration Number P051307509A
Also known as
Clarence House Aparthotel Nairobi
Clarence House Aparthotel
Clarence House Nairobi
Clarence House
Clarence House Nairobi Nairobi
Clarence House Nairobi Aparthotel
Clarence House Nairobi Aparthotel Nairobi
Frequently asked questions
Does Clarence House Nairobi offer free cancellation for a full refund?
Yes, Clarence House Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Clarence House Nairobi?
Yes, there's an outdoor pool.
Are pets allowed at Clarence House Nairobi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Clarence House Nairobi?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Clarence House Nairobi?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Clarence House Nairobi?
Check-in start time: noon; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM.
What is there to do at Clarence House Nairobi and nearby?
Clarence House Nairobi has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Clarence House Nairobi?
Yes, there's an onsite restaurant.
Does Clarence House Nairobi have private spa tubs?
Yes, each apartment has a private indoor spa tub.
Does Clarence House Nairobi have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a refrigerator, and a microwave.
Does Clarence House Nairobi have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Clarence House Nairobi like?
Clarence House Nairobi is a short 11-minute walk from Sarit Centre and 18 minutes' walk from Westgate Shopping Mall.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 9, 2024
Nice
olanrewaju
olanrewaju, 3-night family trip
Verified Expedia guest review
6/10 Good
Jun 19, 2024
Karen
Karen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 23, 2024
Ari
Ari, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2021
Don’t just look, make sure you book!
Excellent staff especially the front desk
Andrew
Andrew, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 13, 2019
Well Located Property in a Quite Area of Nairobi
The Clarence Hotel is well located in a very peaceful area of Westlands and ideal for those who have meetings in this area that you like to retire to somewhere quiet at the end of the day.
The welcome on arrival was very good, from Naomi.
There is a rooftop terrace with reasonably sized heated swimming pool which leads back into a bar area and then into the restaurant. Furthermore for the colder months, there is plenty of seating with good views over the city. I was impressed with the security at the main gate, which is always a concern when travelling to Africa.
I had a couple of teething issues with my room but nothing to write home about. These were handled extremely well by the general manager himself, Renny whose whole demeanor was friendly and kind person who seems fully committed to a good customer service.
My thanks to Daniel who saved the day when the safe decided not to function properly although it could have been my fault! He competently sort this problem out.
My room was more of an apartment and huge in size so it really felt like coming home at the end of my busy day in the city.
The breakfasts are quite basic and could probably do with some thought on ways in which improvements could be made but I would say on reflection they are adequate.
There is an extensive dinner menu and I was pleasantly surprised at how tasty the food was and in particular the chicken korma.
Richard
Richard, 7-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2023
Friendly and correct personnel. Clean. Helpful. Good bed. Relatively quiet. Some of the finishing was done “à la Chinoiserie”: bathroom door and lamps (but therefore it’s not a five or four star hotel)