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Alpen Resort & Spa Zermatt

4.0 star property
Family-friendly hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Alpen Resort & Spa Zermatt

Front of property
Indoor pool
Spa
Indoor pool
Reception
Nestled in the mountains, Alpen Resort & Spa Zermatt offers a serene retreat. Treat yourself to a massage at the spa, enjoy lunch and dinner at Restaurant Matterhorn, or unwind on the garden terrace. With an indoor pool, children's pool and playground for kids' delight.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

For families (6)

  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The current price is $293
includes taxes & fees
$273 per night
Mar 31 - Apr 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Suite, 2 Bedrooms, Garden View

Family Suite, 2 Bedrooms, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
  • 538 sq ft
  • Sleeps 5
  • 4 Twin Beds

View all photos for Panoramic Quadruple Room, Mountain View

Panoramic Quadruple Room, Mountain View | Living area | Flat-screen TV

Panoramic Quadruple Room, Mountain View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 344 sq ft
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside | Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Twin Room, Mountain View, Mountainside

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 322 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
  • 322 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Twin Room, 1 Bedroom, Garden View

Twin Room, 1 Bedroom, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 1 Bedroom, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside | Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Twin Room, Mountain View, Mountainside

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 322 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed, Garden View

Single Room, 1 Twin Bed, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, 1 Twin Bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Exterior

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9.2 out of 10, Wonderful, 718 reviews
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About the neighborhood

Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 5 min walk - 0.5 km
  • Zermatt - Furi - 12 min walk - 1.0 km
  • Zermatt-Furi Gondola - 19 min walk - 1.6 km
  • Sunnegga Ski Resort - 18 min drive - 4.6 km

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Gornergratbahn Station - 4 min walk
  • Zermatt Station - 5 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬7 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Alpen Resort & Spa Zermatt

Alpen Resort & Spa Zermatt offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can indulge in massages at the spa, and international cuisine is served at Restaurant Matterhorn, which is open for lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, French, German
VISIBILITY

At a glance

Hotel size

    • 26 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Electric vehicle charging point on site
    • Offsite parking within 3 mi (CHF 12 per night); discounts available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground

What to do

  • Ski passes
  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Restaurant Matterhorn - This restaurant specializes in international cuisine and serves lunch and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs CHF 12 per night (16404 ft away)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt

Frequently asked questions

Does Alpen Resort & Spa Zermatt offer free cancellation for a full refund?

Yes, Alpen Resort & Spa Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alpen Resort & Spa Zermatt?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Alpen Resort & Spa Zermatt?

Sorry, pets aren't allowed.

Is parking offered on site at Alpen Resort & Spa Zermatt?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Alpen Resort & Spa Zermatt?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Alpen Resort & Spa Zermatt and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Alpen Resort & Spa Zermatt also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Alpen Resort & Spa Zermatt?

Yes, Restaurant Matterhorn offers international cuisine.

Does Alpen Resort & Spa Zermatt have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Alpen Resort & Spa Zermatt like?

Alpen Resort & Spa Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 8 minutes' walk from Zermatt–Sunnegga Funicular.

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Alpen Resort & Spa Zermatt Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great resort, enjoyed every second of the stay
parvin, 4-night trip

10/10 Exceptional

loved the spa! such a good location and not too far to walk into town
emily, 2-night trip

10/10 Exceptional

Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend
matthew, 2-night trip

10/10 Exceptional

Everything was perfect, excellent service and quality. The spa circuit always amazing. Thank you for the wonderful experience we had!
Daniela, 2-night trip

10/10 Exceptional

The property was very clean and the staff was excellent. Especially the front desk! 10/10!
Linda, 1-night trip

10/10 Exceptional

Great stay
Ravi, 1-night trip

10/10 Exceptional

facilities are good: swimming pool etc
Barry, 1-night trip

10/10 Exceptional

Nice environment and friendly staff
Richard, 2-night trip

10/10 Exceptional

Excellent hotel, great pool area
Matthew, 1-night trip

10/10 Exceptional

We are a family of 4 pax. Reached the hotel early and room was not ready, staff was very helpful and make arrangement to shift our luggage to room directly.
John, 2-night trip

10/10 Exceptional

Everything was nice
Abhijit, 2-night trip

10/10 Exceptional

Just a 5 minute walk to the train station although they also have a small shuttle to pick you up or drop you off (which helps if you have much luggage). There is a grocery store just 2 minute walk as well and it’s about 10 minutes to old town area. The shuttle train to the viewpoint for the Matterhorn is just across the street from the train station. Accommodations, food, and staff were terrific.
Jason, 1-night trip

10/10 Exceptional

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!
Mahesh, 2-night trip

10/10 Exceptional

Very friendly staff was helping with smile upin arrival and staying
Rang Ok, 1-night trip

10/10 Exceptional

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.
Susan, 2-night trip

10/10 Exceptional

Great place.
Scott, 8-night trip

10/10 Exceptional

Spa is amazing
Jean Philippe, 1-night trip

10/10 Exceptional

We loved everything about it!
Heather, 1-night trip

10/10 Exceptional

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.
Balcony view
Trudy, 1-night trip

8/10 Very good

Staff was very friendly and accommodating Properert was well maintained and within walking distance to town. Breakfast had good options. Amenities were good
Karen, 2-night trip

10/10 Exceptional

Good view of Matterhorn from balcony
Chandralekha, 1-night trip

10/10 Exceptional

This is my favorite hotel I’ve ever stayed at. Compared to other places in Zermatt, this one was very affordable given the great quality and amenities. Five minute walk from the train station, great dining options right inside the hotel, and very friendly/helpful staff. Room was so clean and modern, loved the rainfall shower.
Rebecca, 2-night trip

10/10 Exceptional

Overall great stay. Will go back again.
Nikita, 1-night trip

10/10 Exceptional

Wonderful pool and fantastic staff
Samantha, 3-night trip

10/10 Exceptional

This is such a fun stay in Zermatt. The hotel has such an awesome aesthetic with great restaurants on site. The pool/spa area is absolutely amazing. We visited during off season and had the outdoor hot tub to ourselves. It was blissful after a day of travel. The rooms were super comfortable and the food at the restaurant was satisfying. Very cool vibe overall and it would be a pleasure to stay here again!
Leanna, 1-night trip