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New Road Hotel

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Front of property
Loft, Hot Tub | Terrace/patio
Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; British cuisine
Loft, Terrace | City view

Overview of New Road Hotel

VIP Access

New Road Hotel

4.0 star property
4-star hotel with restaurant, near Whitechapel Gallery
8.6 out of 10 Fabulous
8.6/10 Fabulous

592 verified guest reviews

Property highlights

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Bar
  • Laundry facilities
The price is $118
Price available on 6/11/2023
103-107 New Road, London, England, E1 1HJ
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/game room
  • Library
  • Front-desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Tower Hamlets
  • Tower of London - 21 min walk
  • Tower Bridge - 25 min walk
  • Thames River - 31 min walk
  • The Shard - 35 min walk
  • London Bridge - 36 min walk
  • St. Paul's Cathedral - 36 min walk
  • Brick Lane - 1 min drive
  • Liverpool Street - 3 min drive
  • Sky Garden - 3 min drive
  • Borough Market - 5 min drive

Getting around

  • London City Airport (LCY) - 22 min drive
  • Stansted Airport (STN) - 41 min drive
  • London (SEN-Southend) - 50 min drive
  • Luton Airport (LTN) - 51 min drive
  • Heathrow Airport (LHR) - 60 min drive
  • Gatwick Airport (LGW) - 73 min drive
  • Shadwell Station - 12 min walk
  • Fenchurch Street Station - 18 min walk
  • Liverpool Street Station - 21 min walk
  • Whitechapel Underground Station - 4 min walk
  • Whitechapel Overground Station - 4 min walk
  • Aldgate East Station - 9 min walk


  • Zaza's Grill - 3 min walk
  • Greggs - 3 min walk
  • Bombay Grill - 2 min walk
  • Whitechapel Fried Chicken - 3 min walk
  • Sahara Grill - 2 min walk

About this property

New Road Hotel

At New Road Hotel, you'll be just a 5-minute drive from Tower of London and Tower Bridge. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Mr White's Chophouse, which serves British cuisine and is open for breakfast, lunch, and dinner. This upscale hotel is also within a short drive of London Bridge and St. Paul's Cathedral. The comfortable beds and helpful staff get good marks from fellow travelers. Public transportation is just a short walk: Whitechapel Underground Station is 4 minutes and Whitechapel Overground Station is 4 minutes.


Chinese (Mandarin), Dutch, English, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms


  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting room
  • Coworking spaces
  • Conference space (431 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Romance packages


  • Safe-deposit box at front desk
  • Rooftop garden
  • Library
  • Television in common areas
  • Arcade/game room
  • Bicycle parking
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Champagne service


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only
  • Local maps

Special features


Mr White's Chophouse - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Cereal Grind Coffee Shop - This cocktail bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 16.95 for adults and GBP 16.95 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 40.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 
Mobile payment options include: Google Pay and Apple Pay.

Also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

Frequently asked questions

Does New Road Hotel offer free cancellation for a full refund?
Yes, New Road Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at New Road Hotel?
As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at New Road Hotel on Jun 11, 2023 start from $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at New Road Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at New Road Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at New Road Hotel?
Sorry, there's no onsite parking at New Road Hotel.
What are the check-in and check-out times at New Road Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at New Road Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. New Road Hotel also has an arcade.
Are there restaurants at or near New Road Hotel?
Yes, Mr White's Chophouse offers British cuisine.
What's the area around New Road Hotel like?
New Road Hotel is in Tower Hamlets, a short 4-minute walk from Whitechapel Underground Station and 19 minutes' walk from Liverpool Street.







Staff & service




Property conditions & facilities




10/10 Exceptional

Richard, 1-night trip
Verified guest review

10/10 Exceptional

Mohammed, 1-night trip
Verified guest review

8/10 Very Good

Good but not great!
Overall a good stay. Great location for Tower Bridge, Brick Lane and Spitalfields. Room was good, but the sleep was poor due to really pants pillows and an air con system that thought 21c was sub zero! Staff were very helpful and friendly. My partner was slo miffed there was no light in the vailty mirror area. Breakfast was excellent, but felt a bit cheap to have to pay for nice coffee when paying nearly £250 a night for the room? To balance this I had to leave at 6am on our first moring, to compete in a bike ride, and a lovely packed breakfast was produced for me, really 1st class.
Richard, 2-night trip
Verified guest review

10/10 Exceptional

Rooms perfect for an overnight stop and lived the extra touches with free hot drinks and a games room , library and yoga space. Great service, highly recommend
1-night trip
Verified guest review

10/10 Exceptional

Good value and location
Good location. Very comfortable. Reasonable price.
Kyle, 2-night business trip
Verified guest review

8/10 Very Good

Geeta, 6-night family trip
Verified guest review

8/10 Very Good

Decent hotel outside congestion zone
Warehouse K room. Bed was fine, bathroom was fine too. Room was clean which is always good. Air conditioning works really well too. TV doesn’t have Netflix app and cannot download it at all, also kept turning on and off every few seconds.
3-night trip
Verified guest review

6/10 Good

Not sure what you expect
Had high hopes for this hotel as the reviews and pictures looked good. Arrived at the hotel check in was quick and easy, I booked the loft room with a hot tub also added the birthday package as it was for a birthday which was an extra £45. Got to the room there was petals on the bed, 4 peach and white balloons and a card saying happy birthday for £45 I could’ve done a better job. The balloons were the basic type you would have for a kids party nothing special was disappointed by this. The smart tv has no smart features as the hotel decided to disable it, there was no Netflix, no connecting your phone or anything just free channels. Again for the standard of the hotel and the price I would’ve paid expected something abit more premium even travelodge have more channels. The room is small considering I got one of the most expensive rooms, there was no cupboard to put your belongings in just a rail attached to the wall to hang things. Overall I wouldn’t stay here again especially for the price the highlight was the hot tub and balcony but everything else is average.
1-night trip
Verified guest review

10/10 Exceptional

Post industrial chic comfort
We had a great stay in this post-industrial chic hotel. Room was quiet and beds were comfy. Bathroom suitable for disabled guests with walk in wet room. Good location and pleasant bar/lobby. We enjoyed Happy Hour cocktails before going out to dinner. Chophouse was no good for vegetarians however and it would be nice to have a kettle and tea/coffee in the bedrooms.
Julie, 1-night business trip
Verified guest review

10/10 Exceptional

Niqui, 1-night trip
Verified guest review