it was terrible since the arriving, we have to drive more than 20 hours since Houston, in the check in conditions says that we have to reach to a hostel, where they suppose to take something ready for us at 5 am (Arriving Time), i call them 2 times and they say no problems, when we arrive, a front desk guy tell us that the room wasn't ready and we have to stay in a dirty room with some people (completely different about my reservation), then we decide to talk with hotels.com but we was so tired so at 10 am we try to fix this situation with the same people, they tell us that the room was ready, but when we when to the place, it dont look like the one in the pictures, don't recommendable at all.