Global Luxury Suites at Mountain View

Everything about the place were great except the bed in the master bedroom. It was way to soft and makes a lot of noise every time you turn or get on and off the bed.

Vicki, Viaje familiar de 5 noches, sep. 2, 2020

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Nice fully equipped new apartment. Much better option than a hotel during this pandemic. More cost effective for multiple people. Close to everything in the way of take out and groceries.

Magnus, Viaje familiar de 5 noches, jul. 1, 2020

Comentario auténtico de un huésped de Expedia

Curious about the new apartments.

Check in was bit of a hassle....so much to do, compared to hotel. ie. the rental agreement, and they said i needed to get them my vehicle info. for parking but the lady said, "I am not going to be at that property this weekend". Having to move your car to "the street" which has no parking along that stretch, only because the key must be left in the apartment and not in the lock box where you get it initially. This could all be easier and less confusing, but whatever. the place was clean and nice. I was however disappointed that the instructions said to "leave the place how you found it", yet they charge $125 for cleaning! I missed that little print, when viewing the listing! So instead of paying $240 plus tax, etc., I was charged $420. Quite a bit for just 2 nights, for my budget. But the Bay Area is over-priced across the board!!!, thanks to the tech monopolies that have destroyed our home town.

Viaje de 2 noches, ene. 10, 2020

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Clean and Comfortable

Nice and clean. Comfortable. Would recommend especially if staying for a few days and you want a more home feel. Wouldn't recommend if you are looking for a hotel experience and the services that come with that.

Bryan, Viaje de negocios de 1 noche, dic. 18, 2019

Comentario auténtico de un huésped de Hotels.com

Horrible checkin, nice stay

The property is in a good location, very close to dining and shopping options. The apartment itself was great, light, airy, very clean, and had everything I needed. The checkin procedure however was horrible. The lockbox didn't work because it was jammed. After spending an hour on the phone with someone (after an 11 hour flight) explaining to them that the lockbox couldn't be opened, they finally agreed to send someone to help me. 2 hours of waiting in the parking garage and someone came to help me. Overall I had a nice stay but the checkin procedure definitely needs to be improved!

Annabell, Viaje de negocios de 5 noches, oct. 20, 2019

Comentario auténtico de un huésped de Hotels.com

Clean spacious apartment , my unit located literally next to major road so very noisy couldn’t sleep all night , abysmal poor customer service , extremely rude and unhelpful, didn’t have a parking spot although was allotted one , had to spend 30 min every night looking for street parking , spent a lot of time holding for customer service who basically said “ we will notify the appropriate department in the morning “ , property in California, customer service in Boston so if you have any issues good luck you are on your own . By day 4 they stopped calling back ,

Imran, Viaje de negocios de 5 noches, sep. 17, 2019

Comentario auténtico de un huésped de Expedia

Loved the large space and full equipped kitchen very large bedrooms and bathrooms carpark in Everest basement fantastic location everything you need close by and 10 mins to highway

Viaje familiar de 3 noches, may. 6, 2019

Comentario auténtico de un huésped de Expedia

Great spacious exec rental. Convenient location very clean

Viaje de negocios de 4 noches, abr. 29, 2019

Comentario auténtico de un huésped de Expedia

Spacious, modern, clean!

The location and facility was fabulous. The accommodations were new, modern, clean, and spacious, with various amenities included (hair dryer, dish soap, Keurig cups, etc). The private balcony was great, as was the other facility amenities (pool, jacuzzi, outdoor seating/fireplace areas, fitness center). Agreed with other reviews, that obtaining the keys initially was a bit like solving an escape room I reverse, but I was up to the challenge. The ONLY thing I was dissatisfied with was the bed comfort. The beds were much firmer than I prefer, and I did not find the mattress comfortable. However, I would highly recommend this place to stay.

Elizabeth, Viaje familiar de 4 noches, abr. 25, 2019

Comentario auténtico de un huésped de Hotels.com

1- check in was confusing and convoluted. it was a process involving unclear direction, a lockbox, keyfobs, no information on parking/spaces. 2- the mattress was so incredibly uncomfortable, it felt like an inflatable mattress or at best, a bad foam pad 3- only 1.5 toilet paper rolls in the space, for a four night stay 4- no full length mirror 5- cheap, cheap, cheap furnishings throughout. From the TV to the sofa bed (we already talked about the mattress) 6- threadbare towels (why? this rental wasn't exactly low price) Will not stay here again, which is unfortunate as it is well located. I would not recommend this place to anyone unless they can bring their own bed.

SCL, Viaje familiar de 4 noches, abr. 24, 2019

Comentario auténtico de un huésped de Expedia