Marruecos, 2, Guia de Isora, Santa Cruz de Tenerife, 38686
What's nearby
Alcala Beach - 11 min walk
Arena Beach - 4 min drive
Abama Golf Course - 8 min drive
Playa San Juan - 9 min drive
Los Gigantes Beach - 16 min drive
Getting around
Tenerife South Airport (TFS) - 33 min drive
Santa Cruz de Tenerife (TFN-Tenerife North) - 75 min drive
La Gomera (GMZ) - 130 min drive
Restaurants
Playa de San Juan - 4 min drive
Pangea - 3 min walk
Tapas y Mas Tapas - 5 min drive
Sun Bean - 2 min walk
Casa Amadeo - 4 min drive
About this property
Pensión Alcalá
When visiting Guia de Isora, Pensión Alcalá is a great choice to consider.
Languages
English, Spanish
At a glance
Hotel size
19 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 3:00 PM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Free offsite parking within 66 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Room service
What to do
On the beach
Services
Front desk (limited hours)
Tour/ticket assistance
Bicycle rentals
Facilities
Built in 1989
Traditional architecture
Accessibility
Upper floors accessible by stairs only
Room amenities
Freshen up
Bathtub or shower
Towels
Stay connected
Free WiFi
Food and drink
Mini-fridge
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: EUR 40 per accommodation, per stay
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 83/04
Also known as
Pensión Alcalá Motel Guia de Isora
Pensión Alcalá Motel
Pensión Alcalá Guia de Isora
Pensión Alcalá Pension
Pensión Alcalá Guia de Isora
Pensión Alcalá Pension Guia de Isora
Frequently asked questions
Are pets allowed at Pensión Alcalá?
Sorry, pets aren't allowed.
Is parking offered on site at Pensión Alcalá?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Pensión Alcalá?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 10 AM. Contactless check-out is available.
Are there restaurants at or near Pensión Alcalá?
Yes, there's an onsite restaurant.
What's the area around Pensión Alcalá like?
Pensión Alcalá is a short 4-minute walk from Tenerife Beaches and 11 minutes' walk from Alcala Beach.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
6.8/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 27, 2024
Simon
Simon, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
Great budget stay, nice location
Single no-frills room. Did what it says on the tin. Cheap and cheerful, convenient location, would stay there again.
Anne
Anne, 8-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2024
For a 1* pension hotel the room I had as a solo traveller was superb !
Good sized room, sink, fridge, and balcony was just perfect.
Also the property has clearly been renovated as everything appeared new and the common WC/ shower rooms are very modern with a very hot power shower.
Raphael and Carlos keep the property spotlessly clean and do a great job.
I highly recommend Pension Alcala, but its best to try and book a room with a balcony
Graham
Graham, 14-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 24, 2023
Gergely
Gergely, 6-night trip
Verified Expedia guest review
2/10 Poor
Apr 1, 2023
Gabriel
Gabriel, 25-night trip
Verified Expedia guest review
2/10 Poor
Mar 5, 2023
Place sucked! AVOID it if you can. Had an angry guy get in my face (claimed to be the manager) saying I was playing music all night as I was asleep! 2nd time at a hostel lesson learned to spend extra money even for a hotel/motel! Nothing great about this dump. ..again AVOID!!
Justin
Justin, 2-night romance trip
Verified Expedia guest review
2/10 Poor
Feb 21, 2023
Xenophobia & discrimination at Pensión Alcalá.
I am a 64-year-old Norwegian citizen of Venezuelan origin who witnessed and experienced xenophobic and discriminatory treatment from the staff at the Pensión Alcalá. The owner and receptionist refused to assist an elderly Italian man, asked for an undue deposit, and made vile comments about Italians in general, forcing the man to leave. I was was denied a late check-out, insulted and verbally abused with demeaning references to Venezuelans, and kicked out before check-out time. I am demanding a refund, compensation, and action and sanctions from Expedia to prevent such behaviour. I plan to invoke Article 21 of the EU's Charter of Fundamental Rights.
Lorenzo
Lorenzo, 2-night trip
Verified Expedia guest review
6/10 Good
Feb 7, 2023
Good price and location
First the bad. My room had no TV, no phone, one small cupboard in which a fold away table and chair was stored. Electricity cut out twice. Service (ie tidying of room and change of bedding) didn't happen once in my 5 night stay. My room had it's own bathroom but had a musty odour from the drain. No meals available. Now the good. The hotel location is excellent, easy walking to local bars and the town harbour and beach-footpath. WiFi is excellent. My room was clean and I think secure and whilst bedding/towels weren't tidied or changed it means it's sustainable. A bathroom external to my room for common access was very good, no issues. The price is good too, far less than some of the overpriced (in my view) opulent nearby hotels. So in short this is excellent for a short stay if you don't mind 'roughing it a bit' and you want very good value for money, not so good if you want a longer stay as the lack of facilities would become burdensome.
Verified traveler
5-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 10, 2022
Alcala stay
The room was very basic but the location is good, near the ocean and good restaurant around. There was no problem to find parking place around.
Andranik
Andranik, 14-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 17, 2021
Bryan
Bryan, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 25, 2020
Hotel was nice, but unfortunately someone robbed me for 160 euro therefore the memories are tragic.
Kamil
Kamil, 6-night trip
Verified CheapTickets guest review
10/10 Exceptional
Aug 1, 2020
Great location within a few minutes walk of natural pools and swimming areas! There are also lots of restaurants and cafes nearby, with a couple within 1 block and 1 next door on each side. My room on the third floor was lovely, with a sink in the room and a good fan. The shared bathroom was spotless. Checkin was quick and efficient, and the hosts were friendly (and spoke some English, too!). For sure I'll stay here again!
Rebecca
Rebecca, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
Mar 12, 2020
Lovely family run hotel in Alcalá
Great family run hotel. Simple rooms but nice to have a fridge and sink in the room. My single room had use of a shared bathroom which was always available and spotless. I was able to keep my bicycle secure.
James
James, 3-night trip
Verified Hotels.com guest review
6/10 Good
Mar 4, 2020
I got the impression that guests were a necessary but unwelcome fact of running this sort of business. Room was sparse and the bed creaked so much if you moved you work up. Having said that it was cheap and only one night.
RODRI
RODRI, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2019
Excellent location - would stay again
I stayed here two nights first time on Tenerife so booked a bit blind not knowing the area and I hit a winner. Excellent location in a small village with everything I needed close by - bus stop (I decided not to hire a car for this trip), supermarket at the end of the street, cafes/bars a few doors down, quiet and very clean. There are rock pools near by and a great walk all the way to Los Gigantes which I took my time to do for an entire day. Very clean room and bathroom which can be hit or miss for a pension. Not being able to check-in between 3-6.30pm is I have to say annoying - this is a long window of time and when booking cheap flights it's not possible to align both. My flight arrived early afternoon so by the time I got to the area, I had to wait 2 hours to check in - this is wasted time and part of what I pay for. Seemed the bar wasn't open or serving food or I didn't know about it. This is a shame because the walls and interior hold a lot of history and has a rustic ambience. Be great to hang out in the space over a drink. Nonetheless, I'd stay again for a few nights.
Helen
Helen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2019
My son and I have just returned from spending 2 weeks at Pension Alcala and we had a wonderful time at this hotel. Also, the village and beach (la playa) were beautiful. We swam in the sea everyday! This hotel was the cleanest I've ever stayed at, the staff worked tirelessly everyday keeping the place immaculate, especially the toilet and shower, which was cleaned repeatedly throughout every day. I will definitely be returning to Pension Alcala. A wonderful trip. Lindsay Clark, Scotland x
Verified traveler
14-night trip
Verified Expedia guest review
8/10 Very Good
Jul 26, 2018
Small but very good room with balcony
Close to beach, shops, bars and restaurants. Alcala is a lovely reasonably quiet resort.
jenny
jenny, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2018
Close to seafront, restaurants and bus stop
I am giving this Pension an excellent review because it was an extremely clean , comfortable and friendly place to stay.Yes it was simple and basic but was also reasonably priced allowing me a winter break.The owner and staff are charming and could not do enough for me.It is in a beautiful area.I loved sitting on my little balcony having breakfast.Everything you need is close . Lovely restaurants,bus stop and supermarket.Will I go back? Definitely ! Will try owners restaurant next time,I promise.
Alice
Alice, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 27, 2017
Lovely balcony and lovely quet place. No
fab
Lovely place and quiet and beautiful empty black volcanic beaches. Great place to stay. Highly recommended
jenny
jenny, 7-night trip
Verified Expedia guest review
6/10 Good
Jun 6, 2024
Personale poco cordiale
Davide
Davide, 4-night romance trip
Verified Expedia guest review
2/10 Poor
Jan 29, 2024
Tim
Tim, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2023
Bello il paese ,vicino al mare ,molto tranquillo ideale per coppia..
Alessandro
Alessandro, 1-night family trip
Verified Expedia guest review
6/10 Good
Nov 24, 2023
Lo cerca del mar
NICOMEDES JUAN
NICOMEDES JUAN, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Oct 23, 2023
Accueil indifferent, travaux à toutes heures, chien aboyant à toutes heures, literie horrible.
Ne merite pas de rester sur votre site !