Miraton Guest Lodge

Dangerous neighborhood. Got scared driving to the place, for a moment we doubted if the GPS was taking us to the right place. The receptionist was bad and rude. We were offered rooms we didn't book for. The place was noisy, there was no way we could have had a peaceful night after such a long day. It's unfortunate that we had to forfeit our money because u can't cancel on the day you check in. It was scary moment one doesn't have to go through especially with kids and you're thinking about the vehicles safety also. We'll never book with hotels.com again because we felt cheated because the place is in a dangerous neighborhood and it was so noisy, shebeen like noisy to get the picture. The receptionist offered us four sleepers instead of three sleepers that we booked for, without explaining that thy don't have the three sleepers. Then we were given keys for 4 x double rooms, imagine that, it was only then that the girl who assisted us explained to us about the four sleepers. We went back to the rude receptionist for the keys of the four sleepers. All rooms were on different floors. We had to leave and find another place at a proper safe establishment just for our safety.

The hotel was noisy, you could hear people walk up and down the corridor,cars in the compound moving in and out, privacy was a luxury, good breakfast, wonderful staff,the room and bathroom was clean, they also need to work on their heating system, though I had a good relationship with the staff, it's not a place I would like to lodge again, thumbs up to Christian though

I was treated with great respect and honor. I have never been shown so much love. My wish was their command . Christian, the manager, took care of my needs personally. He is a great asset. America would do well to hire someone of his caliber. I was there during the load sharing episode of the utility company which prompted the use of the generators, due to the power outages which interferes with the free WiFi