Century City International Exhibition Center - 13 min walk - 1.2 km
New Century Global Center - 4 min drive - 3.6 km
Tianfu Square - 11 min drive - 12.2 km
Chengdu IFS - 12 min drive - 13.3 km
Taikoo Li Shopping Center - 12 min drive - 13.1 km
Getting around
Shuangliu Intl. Airport (CTU) - 23 min drive
Chengdu (TFU-Tianfu Intl.) - 49 min drive
South Railway Station - 13 min drive
Hongpailou Railway Station - 24 min drive
Chengdu East Railway Station - 25 min drive
3rd Tianfu Street Station - 9 min walk
Century City Station - 11 min walk
5th Tianfu Street Station - 22 min walk
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Restaurants
觅餐厅 - 2 min walk
成都棕榈泉费尔蒙酒店 - 1 min walk
食百绚 - 2 min walk
清粥小菜 - 4 min walk
巷子肥肠 - 8 min walk
About this property
Fairmont Chengdu
Enjoy your visit to Chengdu with a stay at Fairmont Chengdu. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chang Yi, one of 3 restaurants, which serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a health club, and a fitness center. Fellow travelers like the overall property condition. The property is just a short walk to public transportation: 3rd Tianfu Street Station is 9 minutes and Century City Station is 11 minutes.
Languages
Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish
At a glance
Hotel size
336 rooms
Arranged over 44 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Supervised childcare*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Onsite extended parking (CNY 120 per day)
Onsite RV/bus/truck parking (fees apply)
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Transfers
Train station shuttle*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Supervised childcare (surcharge)
Children's menu
Working away
Business center
11 meeting rooms
Computer station
Conference center (7858 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Health club
An indoor pool
2 spa tubs
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 33
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually decorated
Freshen up
Bathtub only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
In-room dining only
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Chang Yi - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Cube - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Spectrum - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Miku - This bistro specializes in Japanese cuisine and serves dinner only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 208 for adults and CNY 104 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Rollaway beds are available for CNY 350.0 per day
Parking
Extended parking costs CNY 120 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10 AM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Fairmont Chengdu Hotel
Fairmont Chengdu Hotel
Fairmont Chengdu Chengdu
Fairmont Chengdu Hotel Chengdu
Frequently asked questions
Does Fairmont Chengdu offer free cancellation for a full refund?
Yes, Fairmont Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairmont Chengdu?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10 AM.
Are pets allowed at Fairmont Chengdu?
Sorry, pets aren't allowed.
Is parking offered on site at Fairmont Chengdu?
Yes, there's free self and valet parking. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Fairmont Chengdu?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Fairmont Chengdu and nearby?
Fairmont Chengdu has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Fairmont Chengdu?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and garden views.
What's the area around Fairmont Chengdu like?
Fairmont Chengdu is a short 9-minute walk from 3rd Tianfu Street Station and 13 minutes' walk from Century City International Exhibition Center.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
May 13, 2024
Wei
Wei, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2019
First time to stay in this hotel, and it met or exceeded my expectation on every count. The service representatives at checkin we’re extremely good! First class experience
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2019
overall very nice and clean, spacious room, modern facilities. the staff are very friendly, reception was fast and smooth, i lost my small jewelry, two three staff helped and found it. they treat my little one like their own kids, take care of him and he loves the panda toy. room was always clean, whrnever u come back, u r back to a clean room.
overall amazing experience.
Ellen
Ellen, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2019
Best customer service
By far the best hotel we have been to and the staff are so friendly and willing to help. Aight in customer service has gone above and beyond to help us. I haven’t found any faults with anything so far (maybe wifi a little slow to do this review but aside from that nothing.) Would highly recommend.
Catherine
Catherine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 8, 2019
Convenient, 10 min walk to from Metro line #1, in new hi-tech district of chengdu, 15 min from downtown by metro. Get corner room if you can, much more spacious, equipped with two good size end-of-bed benches, if put together side by side and with the in-home sofa form a nice bed for toddlers. The breakfast was not great, but okay. The main Chinese restaurant on the 4rd floor is a better choice.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2019
Nice staff, great amenities. Close to subway and easy to commute
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2019
This is by far the nicest hotel we stayed during our 3 weeks trip in China. The facility is great. Service is great. Breakfast is great. Everything is top standard. The staff even shipped some of our luggage out for us at a later date. Overall we had a great time.
Karen
Karen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 3, 2019
The facility is outstanding - super clean and beautiful modern deco. Its not one of those tourists choices. It’s in the financial district with abundance of quality western as well as Chinese food choices. It’s located a stone through away from a metro stop which will take you to all the key attractions. We got upgraded to the luxury suite when we check in. Very friendly and super helpful staffs. Has gym and swimming pool which is plus for family on school holidays.
Verified traveler
3-night family trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2019
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
May 11, 2019
Verified traveler
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2019
The staff were fantastic everywhere, in particular at the lounge.
Verified traveler
5-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 28, 2018
The hotel is lovely, the rooms are spacious. It's a shame the road around the hotel is a big construction site at the moment, although I couldn't hear any construction noise in the room.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2018
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 27, 2018
Very modern hotel. Location in front of main busy road so a bit difficult to cross over.
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2018
hotel experience
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
Hanze
Hanze , 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 16, 2018
Excellent service and accomodation
Fantastic experience, > 5 star service, much better than NYC and Beijing equivalent level hotel
Hanze
Hanze, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2017
Top Notch Hotel in Chengdu Tech District
We were extremely pleased by our family (4 people) stay in Chengdu. The staff was very friendly and helpful, the rooms were amazing, huge and extremely well equipped and with great views, the included breakfast buffet was one of the best and largest I have ever seen. All this for what seemed a reasonable price. The hotel is only 4 years old and still in good shape and if they keep maintaining it well, it should remain your top choice in the area. We wished we could have stayed longer.
Stephane
Stephane, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 9, 2017
Nice experience
It's a surprise when I got the greeting of Happy Canada Day. It became a home away from home to me.
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 3, 2017
Excellent experiences
very friendly staffs. excellent services. clean rooms with up to date technology