C/ Cánovas del Castillo 4, Alcala de Henares, Madrid, 28807
What's nearby
Plaza Cervantes - 9 min walk - 0.8 km
Convent of Las Clarisas de San Diego - 9 min walk - 0.8 km
University of Alcala - 9 min walk - 0.8 km
Antiguo Hospital de Santa María la Rica - 14 min walk - 1.2 km
La Garena Plaza Shopping Center - 6 min drive - 3.8 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
Alcalá de Henares Station - 3 min walk
Alcala de Henares La Garena Station - 6 min drive
Alcala de Henares University Station - 7 min drive
Restaurants
Cafetería - Restaurante San Isidro - 5 min walk
Cerveceria la Cartujana - 6 min walk
Cervecería Indalo - 7 min walk
Taberna Don Rosendo - 7 min walk
Estación de Alcalá de Henares - 2 min walk
About this property
Hotel Ciudad de Alcalá
Located near a train station, Hotel Ciudad de Alcalá is a great choice for a stay in Alcala de Henares.
Languages
English, Spanish
At a glance
Hotel size
30 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 8 per day)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
15-inch flat-screen TV
Digital TV channels
Home comfort
Heating (climate-controlled)
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Freshen up
Private bathroom
Bathtub only
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for EUR 10.6 per day
Parking
Self parking costs EUR 8 per day
Policies
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares
Frequently asked questions
Does Hotel Ciudad de Alcalá offer free cancellation for a full refund?
Yes, Hotel Ciudad de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ciudad de Alcalá?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ciudad de Alcalá?
Yes. Self parking costs EUR 8 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Ciudad de Alcalá?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:30 AM.
What's the area around Hotel Ciudad de Alcalá like?
Hotel Ciudad de Alcalá is in the heart of Alcala de Henares, a short 3-minute walk from Alcalá de Henares Station and 9 minutes' walk from Plaza Cervantes.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 27, 2024
Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Steve
Steve, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 5, 2024
Martin
Martin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2024
Marlon
Marlon, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 5, 2024
Marlon
Marlon, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jan 4, 2024
Marlon
Marlon, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 15, 2023
Never get a room on the bottom floor.
Chip
Chip, 3-night trip
Verified Expedia guest review
6/10 Good
Sep 30, 2022
Por el costo estuvo ok, nada espectacular.
Rodolfo
Rodolfo, 1-night family trip
Verified Expedia guest review
6/10 Good
Mar 9, 2020
Well positioned
The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2019
Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
Verified traveler
1-night business trip
Verified Expedia guest review
6/10 Good
Jun 12, 2019
Verified traveler
2-night trip
Verified Expedia guest review
2/10 Poor
Jun 4, 2019
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Jan 6, 2019
Close to restaurants and bars
Walking distance to train approx mins
and clean
Verified traveler
9-night trip
Verified Expedia guest review
8/10 Very Good
Jul 14, 2018
Good for the price
Location perfect-close to lots of restaurants/bars
Coffee shops etc
Around the corner from train station
Marlon
Marlon, 6-night trip
Verified Expedia guest review
8/10 Very Good
Jun 7, 2018
An old "new" build in Alcala, great location.
This is in a great part of Alcala. Very close to the old district and bus stops right out front of the hotel. There are grocery stores close. The hotel itself is average for Spain. It is an older building, but without the old Spanish charm. If you can disregard the outside facade of the building, you can make yourself at home for a night or two. The rooms are small but accommodating.
Sheri
Sheri, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
May 31, 2017
Cheap, and you get what you pay for
Walls are paper thin. I heard every conversation, party, and embarrassingly brief sex act. I understand that hotel staff can't do anything about street noise, but when the staff lives on site, they can and should do something about noisy guests at 3am.
Don't stay here if you want to get any sleep.
Karl
Karl, 5-night trip
Verified Orbitz guest review
6/10 Good
May 11, 2017
Air conditioning was terrible. They had to move us from the room. In the new room the shower drain was clogged. Very poor internet. The owner or employee was always smoking on tje hallway and terrible smell all over the hotel. Not a 2 star hotel, I will give a minus 2. They need to remodel everything very old and dated, need complete remodeling but a good thing is the great location and can say a very comfortable bed.
daniel
Verified Hotels.com guest review
6/10 Good
May 11, 2017
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Mar 27, 2017
Comfort
The hotel is located in the centre of the city, close to the rail station and shopping centres. The room was quiet and the bed was comfortable.
Verified traveler
Verified Hotels.com guest review
6/10 Good
Nov 13, 2024
JOSE LUIS
JOSE LUIS, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
La estancia ha sido correcta,el hotel necesita una actualización de las instalaciones.
Juan Carlos
Juan Carlos, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Alcala de henares
Buena edificacion, buen mobiliario pero se puede mejorar mas, no lo echen al olvido.
Emilio
Emilio, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 29, 2024
Correcto
POSITIVO: Económico, limpio y camas cómodas.
NEGATIVO: Sólo había un enchufe y estaba en el baño. A la habitación 206 no llegaba el WiFi.
MARI PAZ
MARI PAZ, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 2, 2024
Muy viejo, poco espacioso,antiguo, poco iluminado, eso sí con toda una pared de espejos.
Nos gustó la situación