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VISIONAPARTMENTS Lucerne Neustadtstrasse

3.0 star property
City-center hotel within easy reach of Chapel Bridge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VISIONAPARTMENTS Lucerne Neustadtstrasse

Laptop workspace, iron/ironing board, free WiFi, bed sheets
Front of property
Coffee/tea maker, electric kettle
Deluxe Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Shower, free toiletries, hair dryer, towels

Reviews

7.0 out of 10

Good

Popular amenities

  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Weekly housekeeping
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
Feel at home
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Limited housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

Deluxe Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Deluxe Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Laptop workspace
  • 226 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Room

Superior Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Laptop workspace
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room

Single Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Single Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Laptop workspace
  • 108 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Studio

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Superior Studio

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Apartment Mini

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Studio Apartment Mini

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Stovetop
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Apartment Junior

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Studio Apartment Junior

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Stovetop
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi

ibis budget Luzern City

Pet friendly
Parking available
Free WiFi
Air conditioning
7.8 out of 10, Good, (1000)
The price is $82
includes taxes & fees
$69 per night
Dec 1 - Dec 2
ibis budget Luzern City
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About the neighborhood

Map
Neustadtstrasse 16, Lucerne, 6003

What's nearby

  • KKL Lucerne - 13 min walk - 1.1 km
  • Chapel Bridge - 13 min walk - 1.1 km
  • Lion Monument - 4 min drive - 2.2 km
  • Swiss Transportation Museum - 5 min drive - 3.4 km
  • Chateau Guetsch - 5 min drive - 3.7 km

Getting around

  • Zurich Airport (ZRH) - 58 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 12 min walk
  • Lucerne Station - 12 min walk
  • Luzern Sgv Station - 15 min walk

Restaurants

  • ‪Two Hands Coffeehouse - ‬4 min walk
  • ‪Café Nord - ‬4 min walk
  • ‪Parterre - ‬2 min walk
  • ‪Wolf - Burger & Steak Bar - ‬5 min walk
  • ‪BOLERO Restaurante - ‬4 min walk

About this property

VISIONAPARTMENTS Lucerne Neustadtstrasse

VISIONAPARTMENTS Lucerne Neustadtstrasse offers a great location, putting you within a 15-minute walk of Chapel Bridge. Fellow travelers say good things about the overall property condition.

Languages

English

At a glance

Hotel size

  • 60 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Services

  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower

Accessibility

  • Elevator

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Weekly housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

Children & extra beds

  • Cribs/infant beds are available for CHF 45.0 per stay
  • Rollaway beds are available for CHF 65.0 per stay

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Fox Luzern
Hotel Fox
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel
VISIONAPARTMENTS Lucerne Neustadtstrasse Lucerne
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel Lucerne

Frequently asked questions

Does VISIONAPARTMENTS Lucerne Neustadtstrasse offer free cancellation for a full refund?
Yes, VISIONAPARTMENTS Lucerne Neustadtstrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at VISIONAPARTMENTS Lucerne Neustadtstrasse?
Sorry, pets aren't allowed.
Is parking offered on site at VISIONAPARTMENTS Lucerne Neustadtstrasse?
Sorry, there's no onsite parking at VISIONAPARTMENTS Lucerne Neustadtstrasse.
What are the check-in and check-out times at VISIONAPARTMENTS Lucerne Neustadtstrasse?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at VISIONAPARTMENTS Lucerne Neustadtstrasse?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (3-min drive) is nearby.
What's the area around VISIONAPARTMENTS Lucerne Neustadtstrasse like?
VISIONAPARTMENTS Lucerne Neustadtstrasse is in the heart of Lucerne, a short 13-minute walk from Chapel Bridge and 12 minutes' walk from Mt. Rigi.

Reviews

7.0

Good

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

Claire, 1-night trip
Verified Hotels.com guest review

6/10 Good

The AC was not working. We found a fan that we used but we had to open the window. Since we are just next to the train station, the noice was constent.
Ursula, 2-night romance trip
Verified Expedia guest review

2/10 Poor

First and foremost, the room we were placed in had a door that didn’t lock. When we tried to leave, we tried everything to get the door to close behind us, but the door could actually be pushed open without even turning the knob. With no way to leave, we had to call and inform the staff, who told us to just wait in the room for someone to come fix it. Of course, we don’t want to waste our day sitting in their broken apartment waiting on a repair worker, so we asked to have our room changed instead, and they said they’d email us, which took almost 45 minutes while we sat in the room without any AC. We tried to crack a window, which then wouldn’t close afterwards despite our best efforts. Other notes on the general shoddiness include: All the electric sockets are on the wall crooked and in completely random position, the walls are scuffed, the bed sheets were stained and so were the towels. The shower curtain fell down in the room we were moved to. There wasn’t any kind of soap in the shower at all, so don’t expect amenities. There’s a coffee maker but no coffee or tea. And we couldn’t get a refund despite the horrible conditions! It’s also in a grungier part of Lucerne, surrounded by construction and worn down buildings, when most of Lucerne is genuinely gorgeous. I would rank it as marginally better than sleeping outside, but I wouldn’t recommend it!
Lindsay, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Viktor, 2-night trip
Verified Expedia guest review

2/10 Poor

Anne, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

So so
The air conditioning was not cooling the room, which is really small, making hard to stay or sleep there. Customer assistance gave incomplete information.
2-night trip
Verified Hotels.com guest review

6/10 Good

Tried to contact customer service and no response ac died.
THAVONE, 2-night family trip
Verified Travelocity guest review

2/10 Poor

Our stay at VisionApartments was horrible. Our room was right above a busy train line and due to it being so hot outside, we needed to keep the window open for airflow. It was impossible to sleep between the loud noise and heat. Check in was not clear and we had to have Expedia contact them to get an email address to get the access code. There was water provided in our fridge, however the water wasn’t sealed so had been used and refilled. Expedia tried to contact the property to cancel our second night due to how awful the conditions were to sleep and they refused. Do not stay here.
Amber, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Very easy check-in. Location was perfect. Able to park a block away. Very noisy with construction beside property early in the morning. Lots of train noisy but that wasnt too bad and calming sound. We did not see a spa which was adverised.
Verified Orbitz guest review

4/10 Fair

Check in process was a major hassle. They did not make clear that the passport information needed to be sent way ahead of time in order to get the access code appropriately. Room is extremely small, even though I was quite used to the small rooms in Japan, this was a whole other level. Very hot in the summer. Would not stay again, not enjoyable. Not even close to the 7.0 rating that it has on Expedia. Stay away if you want a great time at Luzerne
Samuel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Erik, 9-night trip
Verified Orbitz guest review

8/10 Very Good

Very clean
Kyuyoung, 2-night trip
Verified Expedia guest review

2/10 Poor

Diane, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sara, 3-night trip
Verified Expedia guest review

4/10 Fair

The place is not bad. But when you traveled from another country and have been awake for 24 hours and check in to find a bed with a wet feces/vomit stain and have nobody there on the premises to get you a new room or new pillows, sheets, and a blanket. Not good. I literally slept in my clothes, using a bath towel as a pillow after I took the filthy linen off the bed and flipped the mattress. They provided me with new linen the next morning and the place was small and nice. That was just an absolutely horrible first impression to make on a tired traveler just looking to have a comfortable sleep. They gave me a small care package the next day which was nice but I would have much preferred an unsoiled bed when I checked in.
Michael, 2-night business trip
Verified Expedia guest review

2/10 Poor

Naman, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Small but got all that u need
first staying in an online check in concept but it went smoothly and management was quick to respond and very accomodating, great Ethiopian restaurant down below.
Aidan Zayn, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Antony, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Do not stay here in the hotter months- room was basically a sauna. When I reached out about the giant air unit in the room not working they responded by saying they gave us a fan. If you try and open the windows to let some air you will let bugs in that area attached to the streetlight right outside the window. Check in process also took over a half hour just to get a code for the room and you will get rudely kicked out of your room at exactly 10am the day of check out- I do not recommend this property to anyone
Verified Expedia guest review

4/10 Fair

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

went in 2018 and absolutely loved the hotel. Unfortunately we couldn't stay the whole time but we loved the location and how well it was maintained.
Dee, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Neve, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nhi, 3-night trip
Verified Hotels.com guest review

2/10 Poor

it is clean if you manage to get in
its a small space .. oddly shaped .. okay for sleeping only non of kictchen based plug and devices worked. TV also didnt work, the aircon didnt work the first day. But its very clean and new building. walking distance from the station. all of their number online are mostly wrong... even hotel dot com doesnt have the right one... do contact them before you arrive to get access code.
4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Overall good
Very nice and clean room. The room was in perfect conditions and all the appliances were new. The service offered was a little poor but at the end all went well.
Giulia, 1-night trip
Verified Hotels.com guest review