Embassy Suites by Hilton Wilmington Riverfront, Wilmington

A great property and would rate very highly except for our experience at the registration. Called ahead and let them know that we were attending the wedding that was taking place at the hotel later that day. Because of our travel, we needed to check in early. When we arrived, they did not have any rooms available for us. They suggested we eat at the restaurant first, and then check back an hour later for availability. All of this would be acceptable and normal under most circumstances, but when we came back to the registration desk an hour later, they were checking people In early and it was very evident that they were doing this the entire time we were eating at the restaurant! Don’t know how we qualified for extra special terrible service, but after we were finally checked in, we had only 45 minutes to shower, get changed, and make it to the wedding ceremony at a church a few miles away.

I was disappointed my room didn’t not get serviced/cleaned even though I had removed the do not disturb sign. I also feel they should leave the handicap rooms for handy cup people. I had stayed here before and I know they ofer bottles of water but in my case I only got one after I asked for it.

We Met up with family and The Embassy suites was very accommodating we had a wonderful weekend...

If you are traveling with little ones, the room isn’t the best. There are sharp edges everywhere and the sliding bathroom door is perfect for little finger smashing.

We had an absolutely amazing time. Room was exceptional. And beyond beautiful views.