Hipotels Playa de Palma Palace, Playa de Palma

Excelente hotel,atención magnífica! Destacó a Victoria de recepción y Lorena del área de buffet. Buffet variado y de alta calidad,acorde a características del hotel. Sin duda lo recomiendo!!

estubimos 10 días y a sido maravilloso. No tengo ni una queja. la comida excepcional, el bar de la séptima planta con unas vistas magníficas. la área de la piscina perfecta. volvería sin duda.

What an amazing hotel. I arrived early and was well looked after by David and Salvatore at reception and George in the restaurant and Tom at The Lobby Bar - thank you! I was given VIP treatment and I just really wanted to say thank you so so much. I travelled alone and the experience was delightful. The range and variety of food offerings at dinner and breakfast, the delicious sangria, the entertainment, my room, the staff, everything was spot on. The WiFi was very strong throughout the hotel and outside by the pool - no problems. Loved the mattress- very supportive of my back. The shower pressure was spot on! Think my only criticism is the lack of variety on the TVs but when in sunny Mallorca, who cares about a TV?! The main news channels were on there - BBC, CNn, Bloomberg etc. I found the Disney channel in the Spanish section but I had the option to watch in English - if you have kids, the clan channel can also be watched in English and they have spongebob squarepants and the Garfield show on there. I made use of the spa and was not disappointed! My massage was heavenly (what I can remember of it!) - I fell asleep! The indoor and outdoor swimming pools are very clean. No need to pack an umbrella, the hotels have branded umbrellas by the main entrance for guests. The local area is filled with restaurants, shops and bars. If you want to watch sports, go to Roadhouse or Nova Beach Lounge (huge big screen). There is local mini golf and an outdoor shisha lounge.

Strong smell of bleach in the room. Hair in the bathtub.

At first wow. But as time went on the cracks started to show especially with some of reception staff & the cleaner of my room they let down the 5* standard. The spa area was very small & uncomfortable having to put up with naked men making it unhigenic too. Also room was far from sound proof. As usual the rude Germans spoiled the hotel. I did relax, found restaurant & all waiting staff amazing.