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Whales Bay Hotel

4.0 star property
Family-friendly aparthotel in Ponta Delgada with spa and health club

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Whales Bay Hotel

Terrace/patio
Terrace/patio
Penthouse, 2 Bedrooms (4 Adults + 2 Children) | Beach/ocean view
Reception
Aerial view

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
  • Lounge area
  • Pool
  • Spa
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • 15 apartments
  • Full-service spa
  • Outdoor pool access
  • Health club
  • Steam room
  • Beach towels
  • Seasonal outdoor pool
  • Terrace
  • Air conditioning
  • Garden
  • Arcade/game room
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Playground on site
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Television
The price is $97
includes taxes & fees
$89 per night
Jan 9 - Jan 10, 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Penthouse, 2 Bedrooms (4 Adults + 2 Children) | In-room safe, individually furnished, desk, blackout drapes

Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
  • 1604 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children)

Apartment, 2 Bedrooms (4 Adults + 2 Children) | Extra beds

Apartment, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

Apartment, 1 Bedroom (2 Adults + 2 Children) | In-room safe, individually furnished, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520

What's nearby

  • Batalha Golf Course - 9 min drive
  • Ponta Delgada City Gates - 14 min drive
  • Santa Bárbara Beach - 14 min drive
  • Ponta Delgada Harbour - 15 min drive
  • Lagoa do Fogo - 26 min drive

Getting around

  • Joao Paulo II Airport (PDL) - 18 min drive

Restaurants

  • ‪O Chocolatinho - ‬12 min drive
  • ‪Café Canto do Cais - ‬6 min drive
  • ‪Botequim Açoriano - ‬8 min drive
  • ‪Quinta dos Sabores - ‬14 min drive
  • ‪Restaurante O Emigrante - ‬4 min drive

About this property

Whales Bay Hotel

Enjoy your visit to Ponta Delgada with a stay at Whales Bay Hotel. Guests can go for a swim in the seasonal outdoor pool, then visit the spa to be pampered with massages. A health club and a fitness center are other highlights, and apartments offer conveniences like kitchens and sofa beds. Fellow travelers say great things about the helpful staff.

Languages

English, German, Portuguese

At a glance

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Seasonal outdoor pool
  • Sun loungers
  • Spa tub
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • 1 treatment room
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib/infant bed
  • Playground
  • Children's games

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Espresso maker
  • Toaster oven
  • Mixer
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Double sofa bed

Bathrooms

  • Shower/tub combination
  • Slippers
  • Free toiletries
  • Hair dryer
  • Towels provided
  • Bidet
  • Bathrobes

Living spaces

  • Sitting area

Entertainment

  • LED TV with cable service
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Lanai
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Soundproofing
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the sea
  • Near the boardwalk/promenade

Things to do

  • Health club
  • Outdoor pool access nearby
  • Bicycle rentals on site
  • Mini golf on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 15 rooms
  • 3 floors
  • 1 building
  • Individually furnished

Special features

Spa

Wet Zone has 1 treatment room. Services include massages. The spa is equipped with a spa tub. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Public bath
  • Sauna
  • Spa tub

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:30 PM
  • The seasonal pool is open from May 01 to October 31
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Whales Bay Hotel Ponta Delgada
Whales Bay Ponta Delgada
Whales Bay Hotel Aparthotel
Whales Bay Hotel Ponta Delgada
Whales Bay Hotel Aparthotel Ponta Delgada

Frequently asked questions

Does Whales Bay Hotel offer free cancellation for a full refund?
Yes, Whales Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Whales Bay Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:30 PM.
Are pets allowed at Whales Bay Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Whales Bay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Whales Bay Hotel?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.
What is there to do at Whales Bay Hotel and nearby?
Whales Bay Hotel has a spa, a seasonal outdoor pool, and a steam room, as well as an arcade, a garden, and access to a nearby outdoor pool.
Does Whales Bay Hotel have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a toaster oven, and a mixer.
Does Whales Bay Hotel have any outdoor private spaces?
Yes, each apartment features a lanai.
What's the area around Whales Bay Hotel like?
Whales Bay Hotel is located a short 7-minute walk from São Vicente Ferreira Natural Pools.

Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Room and its amenities were great and everything was very clean. Parking was easy. All the staff were super friendly and communication was always quick and easy with them, before and during the stay. We had casually mentioned to one of them that we were on anniversary, and our last day they sent a gift basket for us as a surprise! Would definitely stay here again.
Michael, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Mariana, 8-night trip
Verified Expedia guest review

10/10 Exceptional

We had the penthouse room 301 and it was fantastic. It was modern, open, clean and bright with ample space. The view was fantastic. The staff were very helpful and accommodating. There are only a couple of walkable food options, but it was worth it. Highly recommend.
Janet, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 10-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel. I was contacted the night before asking what time we would be checking in. It was agreed that we could check in after 1pm. When arrived at 3pm, the lady at reception said that the check in was from 4pm only. So we didn’t feel very welcome and it took ages to check us in as the lady wasn’t sure if our room was ready or not.
Elena, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely the best stay we had in Portugal!
madiha, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely pool and nice apartment suite
Chad, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Heather, 4-night trip
Verified Expedia guest review

4/10 Fair

Great Grounds/Poor customer support
Though the hotel grounds and apartments were lovely and clean, we didn't feel comfortable or welcomed. At one point were accussed of sharing the hotel pool/hot tub with outside guests and it was not the case at all. Instead of being asked first if it was the ase, it was just assumed without looking at cameras or seeing it for themselves. For that reason we definitely won't use this hotel again. It left a bad taste for us.
Emanuel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful property for families. An easy 20 minute drive from the airport, it’s located in a small village. Spacious, clean and modern apartments with a great pool. We loved it!
Ana C, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

What an amazing Hotel
From booking to check out the hotel staff were friendly and helpful with all questions. The hotel was clean and so many amazing things to do.
Laura, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
ELVIN, 9-night family trip
Verified Hotels.com guest review

8/10 Very Good

Laurent, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Appartements spacieux, calme. Joli parc, piscine à débordement. Mon mari a trouvé le matelas moyennement confortable, mais il a des problèmes de dos. Le réceptionniste prend le temps de répondre à toute nos questions
Laurence, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful & affordable hotel, nice staff, very clean and calm environment
Rime, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pep, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and quite
vahap, 6-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel with a beautiful backdrop in a quiet local neighborhood. The hotel is gated, so it feels safe, and there is plenty of parking. The staff was wonferful - always willing to help any way they could, however the desk is not staffed 24/7, so getting a hold of someone wasnt always possible. The room was spacious and well stocked, however not the most updated/new (coffee maker leaked water, microwave door stuck, ice cune tray was broken, sliding glass door to patio was very hard to open). The property had a lovely view and a nice infinity-style pool, however the other "amenities" were minimal. The gym was very small and some of the machines did not work, there was not an on-site spa as mentioned, and the hot tub and sauna were not working at the time. The only "extra" that was really available was the steam room type area. Overall, the location, view, and staff were lovely (very quiet area without much around - but there is a mercado, gas station, and a couple small local restaurants; not walkable. Ocean views walkable from hotel). The room was certainly sufficient but could use a few upgrades and the amenities were definately lacking compared to what was advertised. All that being said, our experience at Whale's Bay was good and we would stay there again - decent value for the money.
Melissa, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay. Not crowded like Ponta Delgada. Is in a residential area, with a 2 minute walk to the shoreline. Nice area to walk along shore, a small ocean bay with a swimming within a 10 minute walk. Stayed on the second floor, they advertise you dont have a ocean view, but ocean was viewable as well a shore line to the west. Very clean, modern and quiet.
Douglas Vernon, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

People are nice
Vignesh Parakkalam, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect stay
The stay at this gotelnwss great. It’s locatrd near the beach, view from an apparent was incredible. There are all kitchen amenities that you wull need.
Vadym, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place
It was a welcome site after traveling and having the flight cancelled. It was so nice , clean, and comfortable. I wish I could have stayed longer. The night desk person was so VERY helpful. He deserves a raise.
Pamela, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely honeymoon stay
We spent part of our honeymoon trip at the Whales Bay apartment hotel and loved every moment! They even greeted us with special honeymoon decorations in our apartment. This is a lovely location to stay at if you’re looking for apartment style accommodations to be able to do your own cooking while enjoying hotel amenities. We will be back!
Cassandra, 5-night trip
Verified Hotels.com guest review