2/10 Poor
Oct 20, 2024
No water
On the first night, when my sister took the shower, the water was barely lukewarm. Very soon, it turned completed cold, and then the cold water also stopped flowing after a few minutes. My sister was in the shower with shampoo in her hairs! We told the host, but he cannot do anything and asked us to try again the next morning. We had to use the bottled water we purchased to brush our teeth, and we cannot flush the toilet. The cold water started trickling in the morning with no hot water. When we returned from our day trip the second day, I ask the host if we had hot water. He said yes. Then the same thing happened again. There was some hot water (with fluctuating temperatures) for a few minutes, once the hot water stopped flowing, the cold water also stop flowing after a few minutes. The host waived our laundry cost (110 soles, less than USD$30) to make this up, but the compensation was so trivial compared to the USD$300+ rent we had to pay for the two-room suite, considering it failed to provide the most essential water required for lodging. The place also has no AC or heat. We had to open the windows to cool the room to sleep, but it became too cold when it's near the sunrise. I got a sore throat and a cold when I woke up in the cold air. We were so disappointed with this disastrous experience.
Cher
Cher, 2-night trip
Verified Hotels.com guest review
