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Best Western Plus Astana

3.5 star property
Yesil District hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Astana

Front of property
Spa
Premium Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Street view
Meeting facility
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Gym
  • Non-smoking
  • Free breakfast
Main amenities
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Self parking
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
Feel at home
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Laundry facilities
The price is $75
includes taxes & fees
$67 per night
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Minibar, in-room safe, desk, laptop workspace

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Bathrobes
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Bidet
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Bidet
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Street view

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Bidet
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

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9.6 out of 10, Exceptional, (15)
The price is $78
includes taxes & fees
$69 per night
Dec 14 - Dec 15
Aisha Bibi Hotel & Spa
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About the neighborhood

Map
13a Dostyk Street, Astana, 010000

What's nearby

  • Kazakhstan Central Concert Hall - 7 min walk - 0.7 km
  • Bayterek Tower - 11 min walk - 0.9 km
  • Kazakhstan Ministry of Foreign Affairs - 14 min walk - 1.3 km
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive - 3.4 km
  • Astana Arena - 6 min drive - 5.2 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive
  • Astana Railway Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Чайхана Navat - ‬5 min walk
  • ‪MADO - ‬6 min walk
  • ‪Mökki - ‬7 min walk
  • ‪Coffee Boom - ‬2 min walk

About this property

Best Western Plus Astana

Enjoy your visit to Astana with a stay at Best Western Plus Astana. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

Languages

English, Russian

At a glance

Hotel size

  • 108 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 5:30 AM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (KZT 2000 per day)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • In-room safe

Special features

Dining

Emerald - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KZT 8900.0 per night

Parking

  • Uncovered self parking costs KZT 2000 per day

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Plus Astana Hotel
Best Western Plus Astana Hotel Nur-Sultan
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Frequently asked questions

Are pets allowed at Best Western Plus Astana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Plus Astana?
Yes. Self parking costs KZT 2000 per day.
Is airport shuttle service offered by Best Western Plus Astana?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Best Western Plus Astana?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Best Western Plus Astana and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Best Western Plus Astana?
Yes, there's an onsite restaurant, Emerald.
What's the area around Best Western Plus Astana like?
Best Western Plus Astana is in Yesil District, a short 7-minute walk from Kazakhstan Central Concert Hall and 11 minutes' walk from Bayterek Tower.

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

The room was very large and good value for money. The hotel is well situated, but a bit confusing to get to. English speaking staff made the stay easy.
Natalie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wei Yim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great location and friendly staff
Asa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Roman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Minnur, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great front desk people! Clean and nice! Will be a returned customer for sure!!!
DARISSA, 1-night family trip
Verified Expedia guest review

2/10 Poor

Overall I dont recommend this hotel. Cons: 1) you cannot regulate the AC. It was a bit hot in the room and I tried turning the AC on. It would not. I asked reception why AC is not turning on and they said all AC’s are off because “it’s not the season yet”. Yea, there is an AC season in this hotel. Sounds like Communism to me - “no AC for you”. I opened the window but the window face a major road with alot of traffic which is super noisy 2) Sauna is paid not free - I booked my hotel on Expedia which showed sauna as an amenity. I like sauna so thought I’d relax, but come to find out you have to pay extra to use the sauna. Seems like the hotel owner (which is prob local and US chain just operates the hotel) is trying tk save money on everything (no AC, sauna is paid) Pros: 1) good location, besides the noisy street 2) friendly staff, especially a blonde guy manager who let me check in early
David, 3-night romance trip
Verified Expedia guest review

6/10 Good

The hotel location is good. The service of the staff is amazing. I would especially mention Akbola from the reception desk for the amazing support! Breakfast doesn't have enough options. I asked about a cheese omelette and received a small portion with cottage (which looked like a pancake). The room needs to be renovated as there are so many broken things in the room (wall, furniture, lighting system)
Miragha, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel old fashioned. Bathroom in need of a revamp. Breakfast ok, but basic. Our room not cleaned until 18.00 one day.
Andrew, 4-night romance trip
Verified Expedia guest review

6/10 Good

Jeanny, 4-night trip
Verified Ebookers guest review

4/10 Fair

A/C is controlled by the hotel and they never turned it on despite the rooms being quite hot Mini fridge didn’t turn on Water in the shower goes cold every 10 seconds Laundry service wasn’t open the whole time I was there (5 days) Not the worst experience, but just not good for the price, you may as well stay somewhere cheaper because at least they don’t advertise amenities they don’t have Room service was good and cheap, free breakfast was decent
Elijah, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Sergey, 5-night trip
Verified Expedia guest review

8/10 Very Good

Property is fine but not particularly inspiring or modern. Liked that they had a fridge in the room. TV had only one English channel (Bloomberg) and screen reception was fuzzy (not that I could watch Bloomberg for too long anyway, so no huge loss). Having CNN or BBCWorld would have been nice. While there are some attractions not far from the hotel, it's not the most walkable city. Was easy to get taxis as it's on a main road.
Michael, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

LENA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved my short stay at Best Western! Thank you!
Tatiana, 1-night business trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff is great and very helpful, professional.
Olga, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Isaac, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Vlad, 12-night trip
Verified Expedia guest review

10/10 Exceptional

Very good hotel
Good hotel in an excellent area. I will come back here. A bit old fashioned but comfortable and good quality.
Ryan, 2-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel look old, the corridor is so dark and scary (especially the 3rd floor), we request high floor bit we got only the 3rd floor (from 9 floor), room is clean, comfortable bed, but everything is old, air conditioned didn’t work (but it was fixed later), the warm water system also didn’t work on the first night on whole building (warming system isn’t stable), no amenities in the room even hair dryer and trash bin (just only toothbrush is offered), wifi was good, breakfast was basic, location is great and many restaurants nearby and close to landmark of the city
Verified Expedia guest review

8/10 Very Good

โรงแรมค่อนข้างเก่ากว่าในรูป ทางเดินมืดและเก่าดูน่ากลัว แต่ในห้องถึงจะเก่าแต่ก็สะอาด เตียงนอนสบาย ในห้องมีให้แต่แปรงสีฟัน ไม่มี amenities อื่นเลย ไม่มีไดร์เป้าผมให้ด้วย พัก 2 คืนมีคืนแรกระบบน้ำอุ่นไม่ทำงานทั้งตึก ขอ high floor (แต่ได้แค่ชั้น 3 ซึ่งเป็นชั้นที่เก่า) ตอนแรกที่เข้าห้องมาแอร์เปิดไม่ติดทั้ง 2 ห้องที่จอง แต่ให้มาแก้ไขสุดท้ายก็ใช้งานได้, VIP access ไม่ได้สิทธิประโยชน์อะไรเลย ไวไฟใช้ได้ดี เสถียร อาหารเข้าธรรมดามาก โลเคชั่นดีมาก มีร้านอาหารและแลนด์มาร์คสำคัญของเมืองในระยะเดินถึง
Verified Expedia guest review

10/10 Exceptional

No hot water every morning to take shower.
Kathy, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Friendly stuff nice breakfast, didn’t know I have to pay for parking by the hotel
Verified Expedia guest review