When you stay at Whitehorse Apartment Hotel, you'll be within a 15-minute drive of Collins Street and Melbourne Cricket Ground. A terrace and a garden are offered, and apartments have conveniences like refrigerators and microwaves. Public transportation is just a short walk: Mont Albert Station is 11 minutes and Box Hill Station is 12 minutes.
Languages
Chinese (Mandarin), English, Polish
At a glance
Property size
27 apartments
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Onsite self parking (AUD 10.00 per night)
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
No alcohol served onsite
Property amenities
Internet
Free WiFi
Parking and transportation
Onsite parking available only on request
Self parking on site (AUD 10.00 per night)
Limited onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay free (see details)
Kitchenette
Refrigerator
Stovetop
Microwave
Dishwasher
Electric kettle
Coffee/tea maker
Cookware/dishes/utensils
Rice cooker
Dining
Room service available
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Shower
Towels provided
Free toiletries
Hair dryer
Shampoo
Living spaces
Living room
Dining room
Entertainment
40-inch flat-screen TV with satellite service
Outdoor areas
Terrace
Garden
Picnic area
Laundry
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Elevator door width (inches): 30
Soundproofing
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Wheelchair-accessible path to elevator
Designated smoking areas (fines apply)
Services and conveniences
Daily housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Safe at front desk
Vending machine
Free bottled water
Front desk (limited hours)
Location highlights
Connected to the convention center
Connected to a shopping center
Near a metro station
Near a train station
In the shopping district
In a regional park
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Security system
Window guards
General
27 rooms
3 floors
1 building
Built in 2016
Art Deco architecture
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of AUD 90.00 per vehicle (one way)
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Cribs/infant beds are available for AUD 20.0 per stay
Parking
Self parking costs AUD 10.00 per night
Guests must contact this property in advance to reserve onsite parking
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Whitehorse Apartment Hotel Mont Albert
Whitehorse Mont Albert
Whitehorse Apartments Hotel
Whitehorse Mont Albert
Whitehorse Apartment Hotel Aparthotel
Whitehorse Apartment Hotel Mont Albert
Whitehorse Apartment Hotel Aparthotel Mont Albert
Frequently asked questions
Does Whitehorse Apartment Hotel offer free cancellation for a full refund?
Yes, Whitehorse Apartment Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Whitehorse Apartment Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Whitehorse Apartment Hotel?
Yes. Self parking costs AUD 10.00 per night. Parking spots may be limited.
Is airport shuttle service offered by Whitehorse Apartment Hotel?
Yes, an airport shuttle is available. The charge is AUD 90.00 per vehicle one way.
What are the check-in and check-out times at Whitehorse Apartment Hotel?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Whitehorse Apartment Hotel and nearby?
Whitehorse Apartment Hotel has a picnic area and a garden.
Does Whitehorse Apartment Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Whitehorse Apartment Hotel like?
Whitehorse Apartment Hotel is in Mont Albert, a short 13-minute walk from Box Hill Hospital.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
2/10 Poor
Sep 27, 2024
False advertising & Dirty
Absolutely disgusting..
Pictures do not look like the room complete
Dirty. Rubbish under the bed. Mirrors had marks. Black strands of hair in cutlery draw. I left after 30 mins.
Still trying to get my refund..
Brad
Brad, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 9, 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 4, 2024
Simple, clean and easy to acess. Very close to public transport.
Sandra
Sandra, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Oct 16, 2023
Uma
Uma, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 10, 2023
reasonable rates, good T & C's
Kierrtana
Kierrtana, 3-night trip
Verified Expedia guest review
2/10 Poor
Jun 5, 2023
Filthy! Our non-smoking room had clearly had people smoking in it and smelled like a 1980s night club. The shower was filthy and covered in mould and there were mould spots on the roof of the bathroom. The rest of the bathroom was covered in lint and dust from the tumble dryer. The floor of the whole unit was filthy and the dining table was filthy and covered with leftover lumps of grease from someone’s take away.
I have pictures if the management would like to see them but when I raised issues and asked for a different room or a refund they were decidedly disinterested.
Sean
Sean, 1-night family trip
Verified Lastminute guest review
6/10 Good
Mar 16, 2023
Property was ok but not worth the price. Small room with no where to put my small suitcase. Difficult to do work as well.
Thomas
Thomas, 1-night trip
Verified Wotif guest review
6/10 Good
Mar 12, 2023
Unit was extremely tiny. No knives for meals only chopsticks.
No parking.
Unit was very clean.
wendy hicks
wendy hicks, 1-night romance trip
Verified Wotif guest review
8/10 Very Good
Dec 27, 2022
Nice, clean and modern accommodation.
Liana
Verified Expedia guest review
8/10 Very Good
Nov 7, 2022
Good clean tidy apartment
Kathy
Verified Expedia guest review
6/10 Good
Nov 1, 2022
Simon
Verified Expedia guest review
8/10 Very Good
Aug 22, 2022
Nice new apartment. Comfortable bed and basic kitchen facilities. Some of the dishes and cutlery had not been cleaned very well. Good location close to Box Hill Central.
Andrew
Andrew, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2022
We liked the c apartment floors where a little dirty we found receipts on the floor and bottle caps under tge beds
Kim
Kim, 1-night family trip
Verified Orbitz guest review
8/10 Very Good
Jun 5, 2022
Clean, warm. Polite staff.
Tony
Tony, 2-night family trip
Verified Wotif guest review
8/10 Very Good
May 3, 2022
Hassle free, suited our needs
Edward
Edward, 1-night romance trip
Verified Wotif guest review
6/10 Good
Apr 25, 2022
Modern and Clean.
Very limited space to sit and watch TV or just relax.
Did not get onsite parking even though we requested it when making the booking and then ringing the day to confirm we had onsite parking.
Nick
Nick, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Apr 25, 2022
Excellent welcome and service at reception. Room very comfortable and clean and appreciated the kitchen. The front room would experience traffic npise on weekdays but fine on the weekend.
Bronwyn
Bronwyn, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 13, 2022
Scott
Scott, 3-night trip
Verified Wotif guest review
6/10 Good
Dec 17, 2021
Brook
Brook, 2-night trip
Verified Wotif guest review
4/10 Fair
Mar 9, 2020
hmmm
Room could have been cleaner, very outdated for something so new.
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 17, 2020
Undercover parking, full kitchen , excellent en-suite , no road noise or hotel noise , very comfortable stay
Verified traveler
2-night business trip
Verified Wotif guest review
10/10 Exceptional
Feb 16, 2020
Close to Box Hill shopping center and amazing food restaurants
Verified traveler
2-night family trip
Verified Wotif guest review
8/10 Very Good
Jan 1, 2020
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Dec 8, 2019
Ants everywhere in kitchen Room not the size I expected