Sens Hotel & Vanne Bistro Berkeley, Berkeley

The hotel is very clean and comfortable. My only complaint is that the Wifi is very uneven on the 3D floor!

The room was filthy, photos misleading, and front desk personnel offered no help or compensation for the issues. Dust, weird food smears and scraps were all over our room, in the shower, on the night stands. It was disgusting. It's generally a weird setup, too. You enter through some coffee shop, and have to ring the front desk after hours to be let again - again through the (now closed) coffee shop. Way, way overpriced for what is barely even passable as a hostel.

Great location and service, super coffee and pastries at the cafe, comfortable room, carpet in common areas needs replacing

The room was very small, and the room service was horrible. The towels were not removed from the room, and the cups were not washed inspite of getting it to the attention of the hotel staff.

The most dirty hotel I ever stayted. The room was never cleaned . since the hotel opening, garbage under the bed, all of the walls and floors were very dirty. This could be a relly good hotel but the cleaniness by itself transforms this stay in a unpleasent one.