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Bergtour Marukita

3.0 star property
Ryokan with spa, near Hakuba Valley Ski Area

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bergtour Marukita

Hiking
Exterior
Japanese Traditional Room | In-room safe, free WiFi, bed sheets
Reception
Hot springs

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Onsen
  • Laundry facilities
  • Air conditioning
  • Free parking
Main amenities
  • Housekeeping (on request)
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Ski passes
  • Front-desk safe
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Laundry facilities
  • In-room climate control (air conditioning)

Room options

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View all photos for Japanese Traditional Room

Japanese Traditional Room | In-room safe, free WiFi, bed sheets

Japanese Traditional Room

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Electric kettle
  • Sleeps 3
  • 3 Twin Futons

Similar properties

Breakfast and dinner served

The Happo

Free parking
Free WiFi
Restaurant
Connecting rooms available
8.8 out of 10, Excellent, (5)
The price is $212
includes taxes & fees
$193 per night
Dec 14 - Dec 15
The Happo
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About the neighborhood

Map
4995 Hokujo, Kitaazumigun, Hakuba, Nagano, 399-9301

What's nearby

  • Hakuba Happo-One Ski Area - 8 min walk - 0.7 km
  • Happo-one Adam Gondola - 10 min walk - 0.9 km
  • Happo One Sakka Ski Lift - 20 min walk - 1.7 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 2.8 km
  • Hakuba Goryu Ski Resort - 8 min drive - 5.7 km

Getting around

  • Chikuni Station - 14 min drive
  • Nakatsuchi Station - 20 min drive
  • Hakuba Station - 27 min walk

Restaurants

  • ‪グリルこうや - ‬10 min walk
  • ‪カフェアンドバー ライオン - ‬5 min walk
  • ‪Hakuba Taproom - ‬6 min walk
  • ‪日本料理雪 - ‬2 min walk
  • ‪アンクル スティーブンス - ‬8 min walk

About this property

Bergtour Marukita

Bergtour Marukita offers a great location, putting you within just a 10-minute walk of Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. Guests can be pampered with massages at the spa. Also, Hakuba Goryu Ski Resort and Hakuba Iwatake Ski Resort are within a short drive.

Languages

Japanese

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:00 PM
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 9 PM
  • Front desk staffed during limited hours
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is by reservation only. Guests who want to receive breakfast, including guests who have booked Room Only rate plans, must contact the property prior to arrival to make a reservation.
  • Guests with Half Board plans must check in by 6 PM to receive dinner. Advanced notice required for late check-in for guests with Half Board plans arriving after 6 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9:00 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Hot springs
  • Karaoke
  • Skiing nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Full-service spa

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 2200 per person
  • Housekeeping is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Bergtour Marukita Hotel Hakuba
Bergtour Marukita Hotel
Bergtour Marukita Hakuba
Bergtour Marukita Inn Hakuba
Bergtour Marukita Inn
Bergtour Marukita Ryokan
Bergtour Marukita Hakuba
Bergtour Marukita Ryokan Hakuba

Frequently asked questions

Are pets allowed at Bergtour Marukita?
Sorry, pets aren't allowed.
Is parking offered on site at Bergtour Marukita?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Bergtour Marukita?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 10 AM.
What is there to do at Bergtour Marukita and nearby?
Have fun with nearby winter activities like skiing. Additional recreation onsite includes hot springs. Bergtour Marukita also has a spa.
What's the area around Bergtour Marukita like?
Bergtour Marukita is a short 1-minute walk from Hakuba Valley Ski Area and 8 minutes' walk from Hakuba Happo-One Ski Area.

Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Best staff! Helpful and kind. The Onsen was awesome!
Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The food was authentic and delicious! The location was really close to all free shuttle stops and the hotel took you to Happo One. The staff were so friendly and welcoming, really helpful. You felt like you were in Japan compared to some of the other western hotels we stayed in!
Renee, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room 403
Amazing location, shuttle to Goryu is just 3mins on foot. They offer shuttle to Happo gondola but honestly it is walkable from the hotel, Nakiyama is way more walkable too! Practically next to the bus terminal and extremely close to the only Lawsons in town. Great great great value for what you pay for the rooms - futon is comfy, room is extremely roomy, the reception speaks a reasonable amount of English and the team is so passionate and helpful. Extremely clean onsen which is helpful after a day of work out. They offer awesome breakfast that is different everyday too. Everything you need and more value.
Kaylie, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is Japanese style hotel with straw mats . I love this style of bedding configuration because once you roll your bed up , there is so much more space in the room . There is also hot spring available in the hotel which is hard to hard in the area After a long day of ski nothing beats a long soak in the hot spring . Breakfast is amazing , everyday you get served something different . Hotel close to everything , restaurants all around . Shuttle takes you to the gondola to and from or you can walk . Happo bus stop is literally 3 mins walk to take shuttle to the other mountains. Highly recommend this hotel. I will certainly be back next year.
Lurdes, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely staff
CRYSTAL, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice traditional hotel. Super friendly and helpfull staff.
indre, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

All Great!
jonathan m, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is only about few minutes walk from the Bus Terminal. They provided free transfer to/from Happo-One. Breakfast and dinner were pretty good. We enjoyed the open onsen very much. The staff was friendly and really helpful. We needed to buy a new goggles and they found 2 shops for us. The largest one was 30 minutes walk from the hotel and they offered to drive us there. Definitely would come back next time!
Graham, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

So friendly and welcoming
Peter, 7-night trip
Verified Wotif guest review

10/10 Exceptional

Great price and the happiest staff in Hakuba!
The best place I stayed in Hakuba. The staff are incredibly friendly and go out of their way to make sure you feel at home.
TOM, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great value & service!!
Bergtour Marukita is a basic simple no-frills hotel but the location and service made up for it. The front desk lady Kaori-san is so friendly and caring, mothering you. They ask you what time you want breakfast and dinner (if you choose to dine in, it is yakitori) and have everything ready when you come down. They are one of the hotels that have onsens (indoor and outdoor) which is absolutely wonderful after a day of skiing. You can store all your ski equipment downstairs and they have slippers for every section so as to keep the floors clean. Great value for money, we would come back again but would ask for a western instead of Japanese room as sleeping on tatamis was not ideal.
Ching Ching, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous ryokan: wonderful dinner in the hotel, lovely Onsen and most hospitable staff
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was a great hotel to stay in. Thanks for the booking it was great really great
3-night family trip
Verified Orbitz guest review

10/10 Exceptional

We had an awesome time! The staff was so friendly!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

First of all, Kaori, the owner happens to be one of the most Nicest and Sincerest person I have ever met that is running a hotel. The service happens to be one of the best I have ever had, especially since they are so personable with you. We took the morning breakfast option and every morning the food was outstanding. I have never been to a place where I felt at home. One of us was sick and needed a ride to the local market and again, they assisted. I have traveled many places in the world but I have to say this place is my top 2 place to stay. Japanese style rooms that has Futon beds. What was amazing was that they have their own onsen in the hotel. Ample of towels and robest always ready in the lobby, A locker room to put your snowboard/ski stuff with heaters. You can also arrange in house Massage but their are many places near by as well. About 15 minute walk to the Happa-one Gondola but a shuttle near by can take you their in 10. The Happo Bus terminal that can take to you to Nagano Station (Main Bus/Train Hub) is within 10 minute walk, as well. I would grade this place a 15 out of 1 to 10. I would highly recommend, especially for the price you get.. Kaori, Murayama, and the whole staff of Marukita, Thank you much for the amazing experience!
Ryan, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly and nice. They gave us great restaurant recommendations when we asked and helped with reserving a table. The breakfasts were awesome with many small courses that varied from day to day. Walk to the gondolla will keep you fit as it is a good 10 mins. There is a shuttle bus but we didn't use it as we are impatient by nature.
Richard, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Your home at Hakuba
The good: - The staff really makes you feel at home. Excellent service and attention. They try to do everything they can to make your stay comfortable. - The onsen is amazing! The hotel has a public bath, an inside onsen, an outside onsen and a sauna, all of which were amazing. - The breakfast's price is reasonable and the breakfast itself is very good and satisfying. Things to improve: - The building itself is kinda old and could use some maintenance - The staff didn't know much about ski shuttles, but they did their best to find information for us
Miguel, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Staff made the experience memorable
The front lady staff was so welcoming as if the hotel were her home. She made us feel so welcomed and tried to offer help whenever we saw her despite some communication barriers. Treated us as if we were her kids and made every minute worth it.
Tiffany, 3-night trip
Verified Expedia guest review

8/10 Very Good

Nice - but over-priced.
There is better value places in hakuba. Great onsen.
thomas, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Friendly and very flexible staff and comfortable stay, thank you
2-night trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed our stay thanks to the friendly and helpful staff at Bergtour! The onsen facilities was great too!
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay. The owner and staff were so warm, friendly and fantastic and we felt at home. Great location. We will be back.
wei heng kelvin, 6-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and friendly staff
The location is great. It is a 5 minute walk from the Happo Bus Terminal, so you can take the many shuttle buses at the terminal to get to different Hakuba resorts. Happo One is a 20 minute walk or a 5 minute bus ride away. The Tatami room is a bit small but pretty clean and well-maintained. The staff is very friendly and helpful. They speak limited English, but can make themselves understood with the help of visual aids (time tables, maps, translated brochures etc). The hotel has its own little Onsen, which even has an outdoor pool. It is pretty small, but feels very cosy and was almost always empty when we were there. I like the convenience of it. Breakfast is tasty, but portions are a bit small. Because they have a small restaurant, you need to reserve your breakfast time slot in advance. Not sure if it is customary, but they charge 500 Yen for housekeeping everyday. You can opt out though.
Hao, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay
Fantastic. Very friendly and helpful staff. Will definitely stay again when in the area.
Terry, 3-night romance trip
Verified Hotels.com guest review