The Gate Hotel

It was rated as 4 star hotel where as it was not 1 star..was too bad..seems 18 th century hotel..stay was terrible

It was clean and nice also close to airport which onlybraoes 17 min

I would never recommend this hotel to anyone. I had thought that I had done my research well & read enough reviews, but I was clearly very wrong. This was my first ever trip to Italy. I didn’t know what is considered “city centre” so I had to put my trust in the travel blogs I read & the information from the places I was looking to stay. That was a huge mistake when it came to The Gate Hotel. It was not until I got to Florence was I told that many locals consider the Duomo to be the centre & that The Gate Hotel was quite far from the centre. It’s an approx. 26 mins cab/taxi ride or you can take two busses which will take approx. 50 mins of your time. When we got to the hotel, our driver came in to actually try to help us get a refund & find other accommodations. The staff at the front desk was not helpful whatsoever. She kept repeating the same thing over & over, stating that there was nothing that could be done for us. When asked if there was anyone else we could speak to, she said no and told us to email her director. When asked if it was perfectly okay to advertise misleading information, she once again repeated there was nothing she could do to help. It was only two nights and had been paid, so we all decided to stay. Upon check-out, the staff was utterly rude & racist. I had stood in line, waiting. The male staff member helped the two white ladies behind me, even though they both mentioned I was ahead of them. Not to mention their previous response to my check-in review!

Very affordable option near the airport. However there’s very little nearby that a person can safely walk to as it is surrounded by busy roads.

I was here a couple of years and he was ok-ish for a couple of nights. This time it was awful. The room they gave me was a shoe box, literally a bed with the walls around it, and it was falling aprt6. Wall paper coming off the walls, curtains ripped off the pools etc. The room was freezing and there was no heating at all in the toilet. The breakfast was scarse. Would never go back.

No ice machine, surcharge at the bar for a cup of ice. Breakfast was the worst. Staff teats you has if you are stealing from them.

Great place to stop for the night, if landing at the airport in Rome and traveling, to Tuscany, Florence and other northern cities.

Hotel itself is a little dated, but clean and enough room. Check in staff very welcoming and friendly. We really enjoyed the restaurant both for dinner and the complimentary breakfast

too far from city - no tea /coffee in the room - very rude people - not to book this type of hotel when the basis amenities are not there

Posizione strategica sull'autostrada, ottimo ristorante con griglieria abbinato all'hotel