Kaslo Hotel and Pub

The hotel is at a good location, beautiful building with friendly staff. We had good time there

Very large room and balcony! Nice, clean room. Good location.

Our room was big, clean and had a beautiful view of the lake. We ate at the pub and the food was very good.

We were on a group friends trip and were looking forward to staying at the Kaslo Hotel. Upon arrival we asked the front desk clerk if there was any must sees, activities or things to do. We were given a cold 'no, I don't know, I dont live here'. We set out to explore and realized by dinner time that everything in town was closed and only the Kaslo Hotel pub was open for carry out. We ordered food and received it over an hour later. Ate it out on our hotel room deck in the dark because the light hulbs were burnt out and there was no use calling the front desk because no one was there working! Come 5am in the wind and rain we even had to help a young man that got locked outside his room because there was no staff on duty. The power went out that next morning due to the storm. There was no staff around, the motel was dark and cold, and nothing in the town was open for food so we packed out bags and left the city. We couldn't check out because there was no one to speak to. I have e mailed the hotel numerous times and called to discuss our experience and at one point I got an e mail that the manager would follow up with me. There has been no communications since and I have tried to follow up. The hotel is beautiful and Kalso is a great place but if you are expecting a warm reception with people that truly show show they have a passion for what they do then this isn't the place to stay.

We stayed at the Kaslo Hotel and Pub on Sept. 5 2020 Group of 6 with 3 rooms. The location is beautiful, the rooms we great, but the staff was nothing short of EXCEPTIONAL! We were unable to eat in the pub (covid) but the ladies in the pub made it incredibly easy and pleasant to enjoy a fantastic meal delivered right to our rooms patio...even jugs of beer. We just can't say enough about John at the front desk. Loved him! so funny, helpful, willing to go above and beyond. Thank you for taking the time to come out and say goodbye and thank you as we were loading up to leave. You were an absolute Gem !!!

We had an amazing stay, and fabulous service from all hotel staff! The rooms and views were equally beautiful. We will definatley go back for another stay.

Beautiful hotel and location. The staff were very helpful. The room and bathroom were incredibly clean. The pub served great food.

Very clean. Great service. Awesome view. Quiet rooms.

Great clean spacious rooms! Highly recommend this hotel