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Hotel de 4 estrellas en Wulingyuan con 2 restaurantes y piscina al aire libre
Beautiful hotel, location, bath. Things that were missing, an english map from the…
oct. 26, 2021
The superior room is a good size and it was maintained well. The check-in service was…
jul. 15, 2021
Esta propiedad informa que aplica las normas de higiene y desinfección del siguiente organismo o protocolo: Clean Promise (IHG).
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
Esta propiedad informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante; las superficies que más se usan se limpian con desinfectante entre las estadías; las sábanas y toallas se lavan a una temperatura de al menos 60 °C; las puertas de las habitaciones se cierran después de la limpieza; y las instalaciones se limpian y desinfectan con un aerosol electrostático.
Se implementan medidas de distanciamiento social; el personal usa equipos de protección; se controla la temperatura del personal de manera periódica; hay controles de temperatura disponibles para los huéspedes; se ofrece desinfectante para manos a los huéspedes; hay métodos de pago sin dinero en efectivo disponibles para todas las transacciones; está disponible el servicio a la habitación sin contacto; los huéspedes pueden ingresar a sus habitaciones con un dispositivo móvil; y los cubrebocas son obligatorios en las áreas compartidas.
Es posible hacer el check-out sin contacto.
Se implementan medidas para reforzar la seguridad del servicio de comidas.
La propiedad garantiza que cumple con las normas de higiene y desinfección del siguiente organismo o protocolo: Clean Promise (IHG).
Para la tranquilidad de los huéspedes, la propiedad cuenta con extintor de incendios y detector de humo.
Esta propiedad ofrece hospedaje a personas de todas las orientaciones sexuales e identidades de género (LGBTQ friendly).
*Consulta las políticas y los cargos para conocer los detalles adicionales y los cargos extras
Big room and quiet, comfortable bed but temperature of swimming pool is cold.
Viaje familiar de 3 noches, oct. 11, 2019
Comentario auténtico de un huésped de Expedia
Night shift check-in manager LEON was awesome. He is one of the few hotel managers in China that speaks & understands English fluently. He went out of his way to make sure my trip has the most memorable one. Hotel location is pretty much city center and about 20mins walk to the national park.entrance. Love the bathtub very nice for photography. The reception area very attractive. Hallways big & clean. Breakfast needs more western items. Pssss.... morning manager ZASON was great, too. He helped & guided me to get to my next attractions & destinations. Overall, very happy staying here. I’m given this hotel 10 stars. Thank you management.
TROYcalifornia, Viaje en pareja de 1 noche, jun. 19, 2019
Comentario auténtico de un huésped de Expedia
Great hotel
Rahamat, Viaje en pareja de 4 noches, jun. 15, 2019
Comentario auténtico de un huésped de Hotels.com
One female, pregnant manager was very nice and helpful but other people at the front and another manager were not helpful at all, not looking for a solution and just saying they don’t know something or they don’t have something. They were also too chill and unconcerned about the guests, chatting amongst themselves.
Viaje en pareja de 2 noches, may. 15, 2019
Comentario auténtico de un huésped de Hotels.com
The service was excellent, the breakfast spread was good and delicious. Bed and room comfortable and quiet. Locality is at the Zhangjiajie TianZhiShan entrance about 5 mins by car. Parking is free and easy. Walking to the main street is about 5 mins where u can find food and to do some shopping. If you wish to have a easy way to tour zhangjiajie park with little walking, we did it by parking our car at the basement car park at the tianzhishan entrance. Paid the entrance fee of 228 yuan per head, take their shuttle bus to the cable car (72 yuan per haed) station up to tianzhishan, spectacular view. From there take the connecting shuttle bus to He Long park where there is a McDonalds and more sight seeing. Connecting again by bus provided to tian xie di yi qiao and skip the sight seeing there if u are not energetic, instead ask for direction and a 5 min-walk to take the bai long tian ti (lift costs 65 yuan) down to base station, at the base of the lift, take the shuttle bus again back to the tian zhi shan entrance where the car was parked. All in all u need about 5 hours. In this sense, the hotel is central to the planned activities. U may also drive up to another xin mu kang park entrance westward and the drive is scenic and relaxing, it's free as u are not entering the park. It's a 1 hour leisure drive. We enjoyed our stay in Crown plaza and it's very restful. We had dinner in the restaurant too and find the food good.
Keet Yee, Viaje en pareja de 1 noche, may. 11, 2019
Comentario auténtico de un huésped de Hotels.com
Beautiful property located conveniently by the entrance of the National forest park and also right by a theater with great performances.
Viaje familiar de 3 noches, feb. 22, 2019
Comentario auténtico de un huésped de Orbitz
Crowne plaza is in a great location, just next door to the wulingyuan National park and the nightly performance theater. The manager was very helpful in resolving a mixup regarding 2 twin beds and 1 double bed rooms, I appreciate her help!
BERRICK, Viaje de negocios de 3 noches, nov. 2, 2018
Comentario auténtico de un huésped de Hotels.com
Location is great. It takes just about 10-minute walk to the entrance of the national park, and about 40-minute ride to the airport. The room is spacious, clean and the bed is comfortable. The air-conditioner works as expected (in contrast to other self-claimed 5-star hotels in Zhangjiajie city). The surrounding environment is quiet, but the bustling area is not far away. The local version of ‘Phoenix City’ is within 15-minute walking distance. The breakfast is great with lots of variety. The reception staff are friendly and helpful. Overall, I had a happy experience.
Sau Cheong, Viaje en pareja de 4 noches, oct. 16, 2018
Comentario auténtico de un huésped de Hotels.com
This is an interesting situation - IHG has built a HUGE hotel in Zhangjaijie, in anticipation of the area eventually developing a big tourism industry. Looks like there is a big mall under construction right across the street - will be interesting to see in a few years. The hotel itself is very nice, feels like it is less than 2 years old, but not busy at all. For the size of the rooms prices are reasonable. Good western food in the restaurant, go into town if you want local/Chinese food. Indoor pool looked really nice, but we didn't have time to try it our. Only complaint is regarding the room cleaning. The carpet seemed to have a lot of stray fiber, and it looks like they don't vacuum the carpets every day.
Viaje en pareja de 1 noche, oct. 10, 2018
Comentario auténtico de un huésped de Hotels.com
Very nice hotel. Hotel is clean and modern looking. Hotel staff is not very helpful. There is 1-2 staff members that speak limited English, but enough to get by. There’s a definite need for improvement in the customer service department. They couldn’t provide a map of the National Park, I had to find one on my own. I asked the hotel staff for a taxi, they asked me to wait as one was coming. Waited 15 mins, I decided to get one myself off the street. The worst part of it all was when my flight was canceled and needed to make a local call at the front desk. They told me they cannot help me. A guest at the hotel offered to lend me their mobile phone to make a local call as I didn’t have local SIM card. I travel a lot and normally stay at SPG/Marriott properties. This was the first time staying at the Crowne Plaza and didn’t expect to experience such horrible service as this was one of the higher priced hotels in the area. If I ever travel back to Zhangjiajie, I would prob choose another hotel that will provide better service.
Kitten, Viaje de 2 noches, sep. 5, 2018
Comentario auténtico de un huésped de Expedia